Igor Dubravin

• Reviewed over 800 pieces of user-generated content for policy violations per day, resulting in a 92% accuracy rate

• Developed and implemented policies for content moderation to ensure compliance with industry standards

• Trained AI algorithms to accurately detect and flag prohibited content

• Analyzed trends in user-generated content to identify areas of risk and potential improvement

• Successfully manage interactions with Bulgarian and international clients
• Execute various administrative responsibilities with precision
• Utilize specialized software effectively in daily operations.

• Greeted and assisted customers in a retail setting
• Accurately recorded sales through cash registers and daily reports
• Provided polite and timely customer service
• Assisted customers in product selection based on their preferences.