Alex Suma
DevOps Engineer
Linkedin.com/in/alex-suma
Summary
Passionate about technology and innovation, analytical, and open-minded. A team player seeking growth and opportunities for continuous learning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SOFTWARE ENGINEER II (DEVOPS)
PROS BULGARIA
1 2022 - Current
- Orchestrated and optimized Kubernetes clusters, improving resource utilization and application performance
- Designed and implemented comprehensive monitoring solutions using Prometheus and Grafana, enhancing system observability
- Created and maintained Graylog instances for centralized log management and analysis
- Developed custom Grafana dashboards to visualize key performance metrics and business KPIs
- Implemented version control for legacy modules, improving code management and deployment processes
- Led successful migration initiatives, transitioning services from monolithic architectures to microservices
- Engineered and maintained CI/CD pipelines, streamlining the development and deployment workflow
- Designed and integrated scalable RESTful APIs, facilitating seamless communication between microservices
DEVOPS ENGINEER
NOVARTO
01.2021 - 01.2022
- Building, deploying, and managing scalable applications using containerization, cloud platforms, and automation tools
- Proficient in implementing CI/CD pipelines, infrastructure as code, and cloud infrastructure management.
TECHNICAL SUPPORT MANAGER
ADTECH GMBH
10.2016 - 06.2019
- Trained new and existing clients on ONE by Aol Adserver, both face-to-face and via Live Meeting
- Developed templates to streamline booking processes, proactively and on customer request
- Stayed current with quarterly adserver feature releases, trained account managers/sales, and assisted HQ in prerelease feature testing
- Provided daily technical support for ADTECH clients via email and telephone
- Collaborated with Account Managers to lead strategic offerings to clients, identifying trends for additional training opportunities
- Managed client development requests as projects from inception to completion
- Liaised closely with Technical Support, Software Development, Product Development, and Client Services teams within ADTECH
- Assisted CRMs with data migrations for new clients
- Maintained and developed client relationships
- Traveled to other European countries for internal and client trainings.
TICKET TECHNICAL SUPPORT TEAM
SITEGROUND
06.2015 - 07.2016
- Analyzed servers' resource utilization and website traffic data
- Provided remote software technical support for clients' accounts
- Troubleshot, installed, migrated, configured, backed up and tested WordPress, Joomla, Drupal, Magento, PrestaShop, OpenCart and other open source applications
- Processed application/cPanel migrations
- Installed/migrated SSL certificates
- Set up and troubleshot CDN services
- Communicated technical issues with the company's partners.
CUSTOMER SUPPORT
60K
01.2014 - 06.2015
- Provided excellent technical support in networking and customer care services to end users
- Responded to customer requests promptly and professionally
- Operated proficiently with client's internal software programs and applications
- Met 60K's requirements for high-quality service provision.
Skills
Kubernetes,Helm Charts
Docker
AWS (ECS, EC2, RDS, S3, ELB)
GCP (Cloud Run, Firebase, Compute Engine)
Azure
Terraform
GitLab,GoCD,Jenkins
Bash
Shell
Python
Nodejs
Prometheus, Graylog, Grafana
Personal Information
- Date of Birth: 04/17/1994
- Gender: Male
- Nationality: Bulgarian
Languages
English
Certification
Amazon Certified Solutions Architect - Associate
Timeline
Amazon Certified Solutions Architect - Associate
03-2022
DEVOPS ENGINEER
NOVARTO
01.2021 - 01.2022
TECHNICAL SUPPORT MANAGER
ADTECH GMBH
10.2016 - 06.2019
TICKET TECHNICAL SUPPORT TEAM
SITEGROUND
06.2015 - 07.2016
CUSTOMER SUPPORT
60K
01.2014 - 06.2015
SOFTWARE ENGINEER II (DEVOPS)
PROS BULGARIA
1 2022 - Current
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