Lyubomira Tsvetkova

• Sourcing, selecting and negotiating with strategic suppliers of primary goods to meet the needs of four production plants, including one in Greece

• Enhanced supplier relationships, negotiating better pricing and terms for cost savings.
  • Leading multiple procurement and supply chain projects
  • Participating in multi-division teams involved in supplier auctions
  • Monitoring product quality and initiating supplier claims in case of deviations
  • Planning international and domestic logistics (overseas and land transport) for production materials
  • Managing a team of two logistics associates
  • Working with ERP systems for planning and reporting
• Leveraged knowledge of best practices to track inventory and retain accountability for projects worth
• Worked with suppliers to manage schedules, specifications and quality compliance.
• Optimized inventory levels by implementing efficient demand forecasting and supply planning methods.
• Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.

• Consult, operates and sells all products of the bank to physical persons and legal entities
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

• Contact with customers; price offers; issuing certificates; Tracking stocks; record-keeping; reports, logistic support; HACCP, ISO 9001
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Championed the adoption of new software tools that streamlined workflows across multiple departments.

• Issuance of warranty plans; acceptance of claims; working with problem customers; information by telephone; online orders; cashier, sales