Jira
Experienced QA demonstrating essential leadership with strong interpersonal skills. Possesses keen analytical and negotiation skills critical for cross-functional teamwork and business management.
- Define and implement organizational structures, roles, and responsibilities in collaboration with the Global Operations teams.
- Maintain alignment between Global and Regional teams, ensuring smooth communication, performance and delivery.
- Establish and implement internal KPIs and reporting standards, including Ops/CPR dashboards.
Design and maintain the Quality, Process & Training Management Blueprint in partnership with the Global Ops team.
- Develop and deliver training programs, including: training planning and preparation, new hire and ongoing training for customer-facing roles, performance management and action plans
-Participate in all phases of the project life cycle e.g. requirements review/analysis, test planning, test execution, and test reporting and assessment.
-Plan, monitor, and manage all testing activities throughout the lifecycle of a project.
-Prepare test plans through characterization of testing evolutions – system, integration, functional, performance, regression testing and user acceptance.
-Actively participate in process improvement initiatives by providing feedback on deployed process.
-Identify and mitigate project and/or test risks with escalation/delegation of issues to appropriate members of the project team.
-Manage test schedules, track and monitor distribution of work & effectively communicate test progress.
-Led cross-functional QA teams (manual & automation) aligned with Scrum methodology.
-Designed and developed a robust, maintainable test automation framework from scratch.
-Introducing AI into the testing processes
-Organized regular technical trainings and knowledge-sharing sessions to keep the team aligned with the latest industry tools, trends, and best practices.
- Document and track defects using issue tracking tools, ensuring clarity and detail in reporting.
- Collaborate with Product Owners, Developers, and DevOps to embed quality at every stage of the SDLC.
- Own the quality dashboard, tracking metrics and KPIs such as code coverage, escaped defects, time to resolution and change failure rate.
- Create training programs, including: training planning and preparation, new hire and ongoing training for customer-facing roles,
- Performance management and action plans
- Define standards for system stability and response time and collaborate with other engineering leaders to ensure the standards are met.
- Analyzing the system and ensuring the test strategies align with the requirements of the development process.
- Researching new testing processes and technologies.
- Providing assistance with troubleshooting issues.
- Creation of QA team from scratch.
- Creation of Testing processes from scratch
- Create Test Automation with Cypress.
- API Testing with POSTMAN.
- Performance testing with Jmeter.
- Xcode used on a daily basis.
- Updating all bug databases with accurate information
- Use modern set of tools, frameworks, and technologies. AI included.
- Identifying bugs and creating reports to highlight the status of the software application
- Manual native and web testing (Vysor, browserstack, physical devices)
- Test cases review and Creation
- Creation of knowledge base documentation.
- Execution of Regression, Sanity and Smoke testing on a daily basis.
- Define the test scope, priorities, and testing approach (manual vs automated).
- Review test cases, automation scripts, and defects.
- Mentor QA team members and work monitoring.
- Create of QA team from scratch.
- Create of Testing processes from scratch
- Integration of new features on a daily basis.
- Apply Scrum Agile Methodologies in day to day work.
- Work closely with developers to reproduce, triage, and resolve issues.
- Execute and analyze test runs – manual and automated.
- Test Cases creation and maintenance.
- Creation of Test Automation Framework.
- Execution of test automation and report analysis (Selenium)
- Backend API testing with POSTMAN
- Create test plans, test cases, and test strategies for specific projects or features.
- Guide, support and train QA engineers on the project.
- End to end testing of web and mobile apps
- Payments Gateways testing on every step of the integration process.
- Ensure adherence to regulations for different countries.
- Knowledge base creation and maintenance.
- Manual Android and IOS native app testing.
- Review system specifications
- Create test plans and effective strategies
- Conduct thorough manual testing of software applications including functional, regression, integration, and system testing.
- Manage, mentor and support junior QA engineers by sharing best practices and providing guidance on testing processes.
- Test case design, test execution, and defect management processes.
- Develop and maintain reusable test assets and automation scripts (gherkin format)
- Take ownership of end-to-end quality for assigned releases or features
- Perform requirement analysis and ensure test coverage is aligned with business needs
- Perform simple SQL queries to verify data consistency
- Create and maintaining knowledge base documentation in Jira
- Analyze Automation results from report logs and log defects
- Identify bugs and creating reports to highlight the status of the software application
- Update all bug databases with accurate information
-Develop and creating test plans and effective strategies
- Analyse the system and ensuring the test strategies align with the requirements of the development process
Identifying bugs and creating reports to highlight the status of the software application
- Update all bug databases with accurate information
- Research new testing processes and technologies
- Provide assistance with troubleshooting issues to developers and Product Owners.
- Identify and isolate bugs and errors in code
- Work in cross-functional teams to ensure quality during a software development project
- Set quality standards
- Drive efficiency and innovation in the testing procedures
- Document testing procedures, testing progress and results
Interacting with clients to understand product or software requirements
- Provide feedback and assistance with software design
Agile Methodologies
Jira
Jenkins
Selenium Web Driver with C#
Windows
Linux
IOS
Android
Chrome DevTools
Confluence (Building knowledge base)
Content Management Systems
Postman
Affiliate Software
Git (version control and branching models)
Visual Studio
Swagger
Microsoft Office tools