Martin Kasarov
Customer Support
Stara Zagora,Bulgaria
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
1
1
Certification
2
2
Languages
Work History
Cashier
"Mimi Corporation-67"Ltd.
Chernomorets, Burgas
06.2023 - 09.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Warehouse Worker
ELIT CAR TRADING
02.2024 - 05.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Cashier
"Mimi Corporation-67"Ltd.
06.2024 - 09.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor of Science - Software Engineering
Trakian University
Stara Zagora, Bulgaria 04.2001 -
High School Diploma -
PGSAG "Lubor Bayer"
Stara Zagora, Bulgaria 04.2001 -
Skills
Customer service
Hardware installations
Software installation
Technical troubleshooting
Problem-solving
Product restocking
Cash register operation
Product recommendations
Customer assistance
Cash handling
Customer service
Certification
SoftUni - Python Programming Basics
Hobbies
Some of my main hobbies and the things I do mostly in my free time tend to be playing video games, going to the gym and driving.
Timeline
Cashier
"Mimi Corporation-67"Ltd.
06.2024 - 09.2024
Warehouse Worker
ELIT CAR TRADING
02.2024 - 05.2024
Cashier
"Mimi Corporation-67"Ltd.
06.2023 - 09.2023
SoftUni - Python Programming Basics
07-2022
Bachelor of Science - Software Engineering
Trakian University
04.2001 -
High School Diploma -
PGSAG "Lubor Bayer"
04.2001 -
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