Krum Karapaunov

- Managing development of Digital ID access cards for IoS and Android wallets from scratch
- Providing product requirements for the Digital ID, Back Office and Infrastructure based on research or gathering them from the business stakeholders and customers
- Responsible for creation and maintaining of project scope, plan, deliverables and stakeholder management
- Managing team of developers, using variety of tools

• Leading business critical projects and programs involving two or more organisations
• Actively participating in product requests and management, increasing their business value thru providing ideas for features and new products
• Managing projects related to establishing and new entities for new markets entry or building new features for new or current platforms with high business impact
• Responsible for building high-level scope, product requirements, risk and stakeholder management and project through out all phases performing active monitoring of the project related work
• Projects and Programs consisted different work streams and teams like Dev Ops, Marketing, Legal, Creative Studios, Business Analysts, HTML etc.
• Using variety of tools like Jira, Confluence, Trello, Gantt Charts, CRM and BO

• Responsible for game development projects from beginning to their end
• Managing team activities and backlog prioritization.
• Established Agile environment, building new processes, Jira & Confluence environments from scratch
• Coordinating with external teams and ensuring smooth communication and development process
• Worked with license authorities, establishing smooth communication over product review and approval for worldwide markets

• Managing network operations team of 15 engineers and one deputy
• Responsible for availability and fault resolution on all GTT data centres, sites, optical cables (terrestrial, subsea, including transatlantic), network devices and customer services of one of worlds largest networks.
• Providing services and maintain equipment and infrastructure on 5 continents with customers and partners from all around the world
• While on shift, I was main escalation point for network and customer incidents for the whole organisation
• Responsible for the network performance and approval for all activities in the network
• Providing incident reports for the higher management and our customers
• Working on projects for internal improvement, network merges and telecom integration
• TU and TUES student programs and internships and change management collaboration and reporting.

• Providing help to the Manager on duty for daily tasks in the Network Operations Center or providing cover in Manager's absence
• Responsible for all the network incidents and all escalated customer cases and their resolution.
• I was leading multiple projects for automation and process improvement in the Network
• Coordinating field engineers and 3rd parties during their activities

• Monitoring and management of pan-European optical network and infrastructure on multiple platforms
• Network and customer incidents investigation
• Liasing with local field engineers, partners and vendors
• Planning emergency changes in the network
• Most of the customers are big companies like BNP Pariba, Google, Facebook or the US Army.
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• Monitoring and management of all the incidents in the Optical and Radio transport networks of the Bulgarian telecom
• Responsible for all network incidents, their investigation and fixes
• Coordinating the actions of the local field teams during the incidents and planned activities
• Creating Incident reports for higher Management

• Monitoring and management of the radio transport equipment in our customer telecom networks (Magyar Telecom, Telenor Serbia, Ministry of Interior)
• I was responsible for the Incident investigation, cooperation with local network field teams
• Reporting and testing of new equipment
• Worked with classified information “Secret”, licensed from State Agency for National Security