Zhelyaz Andreev

• Implementation, development and delivery on different call center projects

• Handling integrations with different API's

• Installing and configuring MS SQL DB instances

• Performing tests and troubleshooting detected issues pre go-live

• Post go-live support and consultancy

• Microsoft Dynamics AX technical support for end
users
• System back-end support through MySQL
• Resolving system tickets
• Testing the designed solutions and report preparation

• Performing material service functions for critical C&E (consumables and expendables) demands of Lufthansa Technik workshops and external customers
• Coordinating supply processes of C&E materials to customers through SAP and LHT own systems
• Monitoring and solving all material supply clarification requirements towards the customer
• Coordinating supply of material for specific customer orders.

• Selling aircraft spare parts and materials
• Identifying customer's requests
• Expanding portfolio of customers
• Building up strong business connection with the customers.