Zhelyaz Andreev
Sofia
Summary
Reliable System Engineed bringing several years of experience in SaaS and omni-channel projects implementation . Friendly, adaptive, positive.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
1
1
Language
Work History
System Engineer
Puzzel
2021.01 - Current
• Implementation, development and delivery on different call center projects
• Handling integrations with different API's
• Installing and configuring MS SQL DB instances
• Performing tests and troubleshooting detected issues pre go-live
• Post go-live support and consultancy
Business System Analyst
Huvepharma EOOD.
2018.07 - 2021.01
• Microsoft Dynamics AX technical support for end
users
• System back-end support through MySQL
• Resolving system tickets
• Testing the designed solutions and report preparation
Material Service Agent
Lufthansa Technik Sofia LTD.
2016.06 - 2018.03
- Performing material service functions for critical C&E (consumables and expendables) demands of Lufthansa Technik workshops and external customers
- Coordinating supply processes of C&E materials to customers through SAP and LHT own systems
- Monitoring and solving all material supply clarification requirements towards the customer
- Coordinating supply of material for specific customer orders.
Sales Representative
AW Tronics LLC.
2013.05 - 2016.05
- Selling aircraft spare parts and materials
- Identifying customer's requests
- Expanding portfolio of customers
- Building up strong business connection with the customers.
Education
Bachelor's degree - Cultural studies
Sofia University "St. Kliment Ohridski"
2008.01 - 2013.04
High school - Mathematics and Informatics
Mathematics and Natural Sciences "Ivan Vazov"
2002.01 - 2007.04
Skills
Microsoft Dynamics AX 2012MySQLJavaScriptHTML & CSS
APIs
Personal Information
Date of Birth: 05/09/88
Timeline
System Engineer
Puzzel
2021.01 - Current
Business System Analyst
Huvepharma EOOD.
2018.07 - 2021.01
Material Service Agent
Lufthansa Technik Sofia LTD.
2016.06 - 2018.03
Sales Representative
AW Tronics LLC.
2013.05 - 2016.05
Bachelor's degree - Cultural studies
Sofia University "St. Kliment Ohridski"
2008.01 - 2013.04
High school - Mathematics and Informatics
Mathematics and Natural Sciences "Ivan Vazov"
2002.01 - 2007.04