YUMER ILYAZ
Svilengrad
Summary
Trustworthy Casino Surveillance with more than 10 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Overview
15
15
years of professional experience
Work History
Surveillance Supervisor
Goldeneye Hotel & Casino
08.2023 - Current
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Investigated issues affecting group operations, prepared reports, and helped correct problems.
- Coordinated hiring, recruitment, and training strategies to build a successful team.
- Created and translated multiple procedures involved in the building of the Surveillance Department, both team, and equipment.
- Designed and implemented training to further develop staff based on business goals.
- Streamlined processes to improve and optimize office operations.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Monitoring gaming activity, chip exchanges, and other actions.
- Observing the movements and activities of the employees and patrons, and protecting the establishment's property.
- Observing payments in all departments and all money operations.
- Observing premises, including but not limited to: casino, hotel, parking lots, marina, storage rooms for cheating or theft occurring at the gaming tables and/or other areas of the establishment, either by customers or staff, and responsible for monitoring other problems, such as disorderly conduct.
- Observing all operations related to the company's premises, such as moving of slot machines, renovations, table changes, etc.
- Utilizing surveillance equipment (e.g. Cameras and audio monitors properly.
- Conducting periodic walks of the casino floor, and other areas on the property.
- Retaining audio and video recordings, according to company policy. Reporting any suspicious behavior via verbal and/or written reports.
- Cooperating with casino management and other security staff.
- Cooperating with prosecutors should be documented activity, leading to a formal criminal charge.
- Guaranteed information gathered during surveillances was protected.
- Trained surveillance observers on key factors to watch for and internal reporting procedures.
- Supervised or trained surveillance observers.
- Reviewed live and archived video surveillance footage for investigative purposes.
- Reported violations of policies, laws and suspicious behaviors to on-site security personnel.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Documented suspicious activity and events through detailed reports, submitting timely updates to management.
SURVEILLANCE OPERATOR
PRINCESS CASİNOS SINT MAARTEN ( 3 CASINOS)
8 2019 - 08.2023
- Monitoring gaming activity, chip exchanges, and other actions.
- Observing the movements and activities of the employees and patrons, and protect the establishment’s property.
- Observing payments in all departments and all money operations.
- Observing premises, including but not limited to: casino, hotel, parking lots, marina, storage rooms for cheating or theft occurring at the gaming tables and/or other areas of the establishment either by customers or staff and responsible for monitoring other problems, such as disorderly conduct.
- Observing all operations related to company’s premises such as moving of slot machines, renovations, table changes etc.
- Utilizing surveillance equipment (e.g. cameras, one-way mirrors, audio monitors) properly.
- Conducting periodic walks of the casino floor and other areas on the property.
- Retaining audio and video recordings according to company policy.
- Reporting any suspicious behavior via verbal and/or written reports.
- Cooperating with casino management and other security staff.
- Cooperating with prosecutors should documented activity lead to a formal criminal charge.
- Guaranteed information gathered during surveillances did not fall into non authorised hands.
- Training new surveillance staff.
SURVEILLANCE OPERATOR
VIVA CASINO SOFIA
05.2014 - 07.2019
- Monitoring gaming activity, chip exchanges, and other actions.
- Observing the movements and activities of the employees and patrons, and protect the establishment’s property.
- Observing payments in all departments and all money operations.
- Observing premises, including but not limited to: casino, hotel, parking lots, storage rooms for cheating or theft occurring at the gaming tables and/or other areas of the establishment either by customers or staff and responsible for monitoring other problems, such as disorderly conduct.
- Observing all operations related to company’s premises such as moving of slot machines, renovations, table changes etc.
- Utilizing surveillance equipment (e.g. cameras, one-way mirrors, audio monitors) properly.
- Conducting periodic walks of the casino floor and other areas on the property.
- Retaining audio and video recordings according to company policy.
- Reporting any suspicious behavior via verbal and/or written reports.
- Cooperating with casino management and other security staff.
- Cooperating with prosecutors should documented activity lead to a formal criminal charge.
- Guaranteed information gathered during surveillances did not fall into non-authorised hands.
- Training new surveillance staff.
Sales & Marketing Manager
CIN DEMIR (ICDAS BAYII)
01.2013 - 04.2014
- SALES, MARKETING AND OPERATIONS MANAGEMENT OF EUROPE'S LARGEST CONSTRUCTION COMPANY, 4TH REGIONAL DEALER IN ISTANBUL.
- Prepared quarterly tax returns and reviewed submitted documentation with auditors.
- Generated quarterly financial reports to detail company revenues and expenses.
- Coordinated month-end closing processes to ensure completion ahead of aggressive deadlines.
- Supported reconciliations between local and regulatory reporting and resolved discrepancies within established timeframes.
- Drafted periodic profit and loss reports to analyse trends and project future changes.
SURVEILLANCE OPERATOR
VIVA CASINO SOFIA
06.2011 - 12.2012
LIVE GAME DELAER
PRINCESS CASINO SOFIA
05.2010 - 05.2011
- Following the rules and procedures of the casino such as: *Exchanging paper currency for playing chips. *Inspecting cards and equipment to be used in games to ensure that they were in good condition. *Inspecting games. *Paying winnings and collecting losing bets as established by the rules and procedures of the specific game. *Acknowledged disputes and resolving them or reporting them appropriately. *Any other specific or non specific memorandums. *Proficiency in dealing Black Jack, Caribbean Stud Poker, Russian Poker, Ultimate Texas Poker, 3 Card Poker, Texas Hold’em Poker, Omaha poker and Roulette (AR).
BARMAN
PRINCESS CASINO SOFIA
07.2009 - 04.2010
Education
Bachelor - Computer Science
Technical University of course Sofia
Distance Education - Business Administration (FREEZED)
Anadolu University
Skills
Proficiency in Baccarat, Pai Gow, Crabs, Black Jack (American and European), Caribbean Stud Poker, Russian Poker, Ultimate Texas Poker, Mississippi Stud Poker (registered as Major Poker in Bulgarıa), Novo Poker, Three Card Poker, Texas Hold’em Poker, Omaha Poker and Roulette (AR, I'm alone and single 0 and Double 00)
Casino programs particular for the companies worked and LOGISMOS
Casino camera system installation, setup and use
Following the changes in the laws of the Gaming Commission in the countries where worked
Compliance with the rules of FIU (Financial Intelligence Unit)
Additional skills: Communication, Leadership, Organization, People skills, Customer service, Collaboration Problem-Solving, Interpersonal skills, Creative Thinking, Critical Thinking, Management, Teamwork, Active Listening, Adaptability, Conflict Resolution, Decision Making, Time Management, Administration
Policy Enforcement
Video Surveillance Expertise
Languages
Turkish
Native language
Turkish (ML)
Proficient
C2
ENG
Advanced
C1
Bulgarian
Advanced
C1
Spanish
Beginner
A1
Timeline
Surveillance Supervisor
Goldeneye Hotel & Casino
08.2023 - Current
SURVEILLANCE OPERATOR
VIVA CASINO SOFIA
05.2014 - 07.2019
Sales & Marketing Manager
CIN DEMIR (ICDAS BAYII)
01.2013 - 04.2014
SURVEILLANCE OPERATOR
VIVA CASINO SOFIA
06.2011 - 12.2012
LIVE GAME DELAER
PRINCESS CASINO SOFIA
05.2010 - 05.2011
BARMAN
PRINCESS CASINO SOFIA
07.2009 - 04.2010
SURVEILLANCE OPERATOR
PRINCESS CASİNOS SINT MAARTEN ( 3 CASINOS)
8 2019 - 08.2023
Bachelor - Computer Science
Technical University of course Sofia
Distance Education - Business Administration (FREEZED)
Anadolu University
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