Sports
Yoanna Arabadzhieva
Sofia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Airbnb Teleagent
Telus International Europe
Sofia
06.2022 - 11.2022
- Social skills and competences Coexistence with other people in an intercultural environment, in situations where communication and teamwork are essential (for example in culture and sports), etc.
- Communicativeness, correspondence and negotiation
- Teamwork, including internationally
- Taking personal responsibility
- Skills for presenting projects to an audience
- Participation in sports and cultural events
- Motivated and able to motivate others around me
- Organisational / managerial skills
- Organizational skills
- Creativity
- Team leadership skills
- Computer skills
- Organized and detail-oriented with a strong work ethic.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Open Water Lifeguard
Oasis
Lozenets
06.2019 - 09.2021
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Gave private lessons to special needs students and taught floating techniques and treading water.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Earned Water Safety Instructor certification and managed beachfront safety.
- Attentively monitored swimmers to identify distress.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Scanned main areas to monitor for any safety risks.
Swimming Coach
Oasis
Lozenets
06.2021 - 09.2021
- Created and supervised daily workouts to refine swim techniques and devised lineups for competition.
- Observed swimmers to find and correct faults and provide feedback on performance.
- Instructed swimmers in stroke and turn techniques to improve swim times.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Assisted with coordinating and running special events and competitions.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Mentored and trained new swim instructors on best practices.
- Guided students on improving swimming speeds, developing kicking techniques and maintaining breathing.
Spanish Tutor
AUBG
Blagoevgrad
09.2020 - 03.2021
- Instructed students on Spanish grammar, pronunciation, spelling, vocabulary, composition and dialogue.
- Taught pronunciation tactics, introduced essential words and conducted reading drills.
- Helped students raise grades with comprehensive support for conversational, reading comprehension and oral expression Spanish-language abilities.
- Assisted students with core aspects of Spanish language.
- Collaborated with school teachers to help students achieve Spanish language mastery.
- Created fun and challenging lesson plans to help students enjoy learning process.
Education
High School Diploma -
Private School Ivan Apostolov
09.2014 - 05.2019
Bachelor of Arts - Philology, Political Science, European Diplomacy
American University Bulgaria
05.2017 - 05.2021
Master of Arts - National Security Studies
University of Economics And Management Blagoevgrad
09.2021 - 03.2023
Skills
Critical Thinking
Organization and Time Management
Active Listening
Written Communication
Good Telephone Etiquette
First Aid/CPR
Teambuilding
Problem-Solving
Teamwork and Collaboration
Multitasking Abilities
Planning and Coordination
Flexible and Adaptable
Strong communicator
Effective problem-solver
Safety training
Group and individual instruction
Patient
Positive attitude towards people
Accomplishments
- Supervised team of 12 staff members.
- Collaborated with team of 12 in the development of safety beach
- Soulfage Diploma
- Managed travel schedules on a budget for 12 people
- Maintained customer retention rate 60% above company average
- Boosted NPS above the average
- 2x Dean`s list
- My senior thesis was shown in European Council on Foreign Relations
- Completed two months of internship in the Ministry of Finances of Bulgaria
- Participation in projects at the European Institutions (Jean Monnet)
- Former Vice President and Head of the Sponsorship Department at the Student Club of the American University in Blagoevgrad
- Leading role in theatre production in Blagoevgrad
Interests
Music
Learning Languages
Photography
Travel
Music
Volunteering
Timeline
Airbnb Teleagent
Telus International Europe
06.2022 - 11.2022
Master of Arts - National Security Studies
University of Economics And Management Blagoevgrad
09.2021 - 03.2023
Swimming Coach
Oasis
06.2021 - 09.2021
Spanish Tutor
AUBG
09.2020 - 03.2021
Open Water Lifeguard
Oasis
06.2019 - 09.2021
Bachelor of Arts - Philology, Political Science, European Diplomacy
American University Bulgaria
05.2017 - 05.2021
High School Diploma -
Private School Ivan Apostolov
09.2014 - 05.2019