Yoana Popova
Sofia,22
Summary
Proven leader in sales and account management, adept at relationship building and revenue forecasting, with a track record of increasing sales revenue and client satisfaction at Vardiola EAD. Skilled in direct sales and staff management, consistently delivering exceptional results through strategic planning and effective team training.
Overview
16
16
years of professional experience
Work History
Sales Manager
Vardiola EAD
07.2018 - Current
- Managing Food department of the company, representing the leading companies of the sector.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Medical Representative
V&D Service LTD
11.2017 - 03.2018
- Arranged appointments with doctors and medical teams to raise awareness of the company products.
- Provided detailed reports on sales activities and market trends to senior management, aiding in decision-making.
Project Manager
Daris-MS LTD
07.2016 - 11.2017
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Sales Representative
PeakMedical International AG
05.2013 - 07.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Medical Representative
CSC Pharmaceuticals Bulgaria (Angelini)
06.2010 - 01.2013
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Assisted physicians with patient education efforts, providing resources and support as needed.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
Account Manager Orthopedics & Traumatology
Medical Technics Engineering Ltd.
04.2008 - 06.2010
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Ph.D. - Infrared Spectroscopy
Sofia University “St.St. Kliment Ohridski”
Sofia, Bulgaria05.2009
Master of Science - Modern Spectral And Chromatographic Methods
Sofia University “St.St. Kliment Ohridski”
Sofia, Bulgaria05.2006
Bachelor of Science - Chemistry, Analytical Chemistry
Sofia University “St.St. Kliment Ohridski”
Sofia, Bulgaria05.2005
High School Diploma -
PMG Acad. Ivan Gyuzelev
Gabrovo, Bulgaria05.2001
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Sales Presentations
- Verbal and written communication
- Direct Sales
- Account Management
- New Business Development
- Order Management
- Revenue Forecasting
Languages
Bulgarian
Native language
English
Advanced
C1
Driving license
AM, B
Timeline
Sales Manager
Vardiola EAD
07.2018 - Current
Medical Representative
V&D Service LTD
11.2017 - 03.2018
Project Manager
Daris-MS LTD
07.2016 - 11.2017
Sales Representative
PeakMedical International AG
05.2013 - 07.2016
Medical Representative
CSC Pharmaceuticals Bulgaria (Angelini)
06.2010 - 01.2013
Account Manager Orthopedics & Traumatology
Medical Technics Engineering Ltd.
04.2008 - 06.2010
Ph.D. - Infrared Spectroscopy
Sofia University “St.St. Kliment Ohridski”
Master of Science - Modern Spectral And Chromatographic Methods
Sofia University “St.St. Kliment Ohridski”
Bachelor of Science - Chemistry, Analytical Chemistry
Sofia University “St.St. Kliment Ohridski”
High School Diploma -
PMG Acad. Ivan Gyuzelev
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