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Associate Principal Engineer

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As a dedicated student of Business Management, I have honed my coordination and team management skills, fostering a strong foundation in collaborative work environments. My ambition drives me to continuously seek knowledge in group dynamics and effective teamwork. Complementing my business acumen, I have undertaken several professional courses in English language proficiency, enhancing my communication abilities to excel in multicultural settings. Furthermore, my diverse skill set extends to market and data research, hardware engineering and IT, where I have gained valuable hands-on experience. This combination of business knowledge, language proficiency, and technical expertise equips me to contribute effectively to multifaceted projects and initiatives, making me a versatile asset in various professional endeavors.

 Professional with experience leading global initiatives and driving impactful results. Expertise in project management, strategic planning, and cross-functional collaboration. Skilled in navigating complex projects, fostering team cohesion, and adapting to evolving needs. Known for strong organizational abilities, effective communication, and results-oriented mindset.   

Professional with 360° expertise at the intersection of strategic and operational HR. Advocate of lifelong learning, sports enthusiast, and aspiring sustainable gardener.

Senior IT Service Management leader with 10+ years of experience driving end-to-end Major Incident, Escalation, and Critical Operations management across global enterprise environments. Proven track record in stabilizing complex IT ecosystems, redesigning incident processes, introducing automation, and improving service reliability. Specialized in Major Incident Leadership, High-Severity Crisis Coordination, Process Optimization, and Stakeholder Management at Executive Level. Adept at collaborating with Engineering, DevOps, Product, and Customer Success teams to minimize business impact and maintain operational resilience. Experienced in remote, multi-regional team leadership, 24/7 operational coverage, and managing incidents within highly regulated and ISO-aligned environments.

Perceptive QA Test Lead well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.

Detail-oriented Software Test Engineer with 3.0 years of experience in Ed-Tech and E-commerce domains. Demonstrates expertise in manual, API, SQL, web automation, and mobile app testing, along with strong skills in debugging and test case analysis. Proficient in developing comprehensive system test plans and executing various testing types, including functional, regression, and user acceptance testing. Committed to enhancing software quality through meticulous test documentation and effective defect management.

B. Tech with 6.5+ Years of experience in the platform of Manual Testing. Domains are Mobile Testing (Android & IOS), Application Testing, BSS and Telecom testing

Quality expert with success reviewing features and assessing functionality to identify common and complex software problems. Special experience in [Data governance and web based] software illustrated throughout career accomplishments. Collaborates with cross-functional team members to enhance software package quality.

Yaseen Muazen

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