Summary
Overview
Work History
Education
Skills
Timeline
Professional Development
Technical Tools
Life Outside Work
Generic
Yanitsa Tencheva

Yanitsa Tencheva

Sofia

Summary

Versatile and detail-oriented project manager with over 7 years of experience delivering complex projects for external clients in regulated and multi-stakeholder environments. Skilled in managing scope, schedules, budgets, and quality standards while ensuring high customer satisfaction. Proven track record in cross-functional coordination, vendor management, risk mitigation, and process improvement. Adept at maintaining clear communication with diverse stakeholders and driving projects to successful completion under tight deadlines.

Overview

13
13
years of professional experience

Work History

Project Manager - Contractor

PatientRefunds Ltd
01.2025 - Current
  • Manage end-to-end delivery of healthcare reimbursement projects for external clients, ensuring alignment with agreed scope, timelines, and quality.
  • Act as the main liaison between clients and internal teams, maintaining transparency and managing expectations.
  • Develop and track project plans, budgets, and success metrics.
  • Coordinate cross-functional teams to resolve issues, streamline implementation, and meet deadlines.
  • Maintain project documentation, prepare reports, and conduct workshops to ensure stakeholder alignment.
  • Implement process improvements to enhance efficiency and reduce risks.

Project Coordinator

Schreiber Foods Bulgaria
05.2018 - 12.2024
  • Coordinated mid-to-large scale projects across production, engineering, and quality control departments.
  • Managed project schedules, budgets, and deliverables, ensuring adherence to client and internal quality standards.
  • Led regular stakeholder meetings, tracked blockers, and facilitated resolution to keep projects on track.
  • Oversaw on-site testing, validation, and operational readiness activities.
  • Supported senior leadership with planning, reporting, and performance monitoring.
  • Contributed to process optimization and workflow improvements.

Production Manager

Super Foods Ltd.
08.2016 - 02.2017
  • Led production project planning and delivery, coordinating suppliers and technical requirements.
  • Addressed operational issues to meet timelines and quality standards.
  • Tracked KPIs and supported successful product launches.

Quality Manager

Roo Brands Ltd.
02.2013 - 09.2015
  • Managed quality documentation and compliance monitoring in a regulated environment.
  • Partnered with operations and vendors to resolve issues and improve workflows.
  • Supported cross-departmental initiatives to enhance operational efficiency.

Education

Master's Degree - Virology

University of Sofia „St Kliment Ohridski”
05-2014

Bachelor's Degree - Ecology and Environmental Science

University of Sofia „St Kliment Ohridski”
05-2012

Skills

  • Client & Stakeholder Relationship Management
  • Scope, Schedule & Budget Control
  • Risk & Issue Management
  • Process Improvement & Compliance
  • Cross-Functional Team Leadership
  • Vendor Coordination
  • Project Documentation & Reporting
  • Quality Assurance Oversight
  • Workshop Facilitation
  • MS Office Suite (Word, Excel, Project, PowerPoint)
  • Familiarity with Agile & Waterfall Methodologies

Timeline

Project Manager - Contractor

PatientRefunds Ltd
01.2025 - Current

Project Coordinator

Schreiber Foods Bulgaria
05.2018 - 12.2024

Production Manager

Super Foods Ltd.
08.2016 - 02.2017

Quality Manager

Roo Brands Ltd.
02.2013 - 09.2015

Master's Degree - Virology

University of Sofia „St Kliment Ohridski”

Bachelor's Degree - Ecology and Environmental Science

University of Sofia „St Kliment Ohridski”

Professional Development

JavaScript – Fundamentals & Advanced Modules | Software University

Technical Tools

  • Microsoft Office Suite (Word, Excel, Project, PowerPoint)
  • Trello
  • Google Workspace
  • Basic JavaScript
  • Familiarity with Agile & Waterfall Methodologies

Life Outside Work

Outside of work, I enjoy staying active through movement-based practices such as jump rope, handstands, and soft acrobatics — activities that challenge my balance, focus, and persistence. I also value time with my family in the mountains, whether camping under the stars, hiking new trails, or exploring new places together. These passions keep me energized, curious, and adaptable — qualities I consistently bring into my professional life when tackling new challenges. For me, both in life and work, progress comes from resilience, discipline, and curiosity.

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Yanitsa Tencheva