Vladyslav Diakov

• Managed 4+ concurrent projects through full SDLC, from discovery to deployment and post-launch support
• Collaborated with developers, UX/UI designers, and QA engineers using tools like Bubble.io, Webflow, Xano, and Figma
• Facilitated all Agile ceremonies: daily stand-ups, sprint planning, retrospectives, and client sprint reviews
• Gathered and translated business requirements into detailed SRS documents, epics, and prioritized product backlogs
• Mitigated project risks and controlled budgets up to $75K while ensuring transparency through real-time progress tracking
• Enhanced team performance by implementing continuous feedback loops and process improvements, increasing delivery velocity by 20%
• Built client trust through proactive communication, scope management, and stakeholder alignment across distributed teams

Spearheaded multiple concurrent GovTech initiatives aimed at improving access to public services through robust, API-integrated platforms. Managed full project lifecycles in a complex, multi-stakeholder government environment with strict regulatory compliance.

Key Responsibilities:

• Directed cross-functional teams of developers, QA, and UX designers across high-impact digital transformation projects
• Led stakeholder engagement and alignment across government agencies with conflicting priorities, ensuring consensus through strategic negotiation
• Managed end-to-end SDLC including scope definition, BRD/SRS documentation, risk mitigation, QA coordination, and go-live execution
• Conducted contract negotiations and signed-off approvals from public-sector clients, ensuring legal and compliance alignment
• Oversaw system integration with multiple government databases to enable real-time data access and cross-service workflows
• Delivered all projects on schedule and within scope, while maintaining high standards of security, accessibility, and usability
• Advocated for Agile adoption in a traditionally waterfall-based environment, increasing responsiveness to change and stakeholder feedback

• Managed project portfolios valued at up to $500K, delivering all engagements on time and within budget
• Coordinated distributed Agile teams across multiple time zones, ensuring sprint velocity and product roadmap alignment
• Conducted discovery workshops, defined project scopes, and documented business requirements and user stories
• Applied PMBOK and Agile best practices for risk management, milestone tracking, and client reporting
• Led client communications for stakeholders in North America and Western Europe, ensuring transparency and satisfaction
• Implemented onboarding/offboarding flows and conducted quarterly performance evaluations for developers and QA staff
• Created scalable team workflows and SOPs, boosting operational efficiency and cross-functional collaboration
• Drafted comprehensive SRS and technical documentation, supporting developers and improving stakeholder comprehension
• Utilized Jira, Notion, Confluence, and Google Workspace to manage project timelines, priorities, and deliverables

• Company Overview: Kyiv, Kyiv City, Ukraine
• Integrated KPI Systems for Performance Assurance: Develop and implement comprehensive Key Performance Indicator (KPI) systems to monitor and ensure optimal performance across all operations.
• Utilize data-driven insights to make informed decisions and drive continuous improvement.
• Process Optimization: Analyze and adjust work processes within the department to enhance efficiency and effectiveness.
• Implement best practices and innovative solutions to streamline operations and achieve departmental goals.
• Client Outreach: Proactively engage with clients to understand their needs and provide tailored solutions.
• Build and maintain strong relationships to ensure client satisfaction and loyalty.
• Kyiv, Kyiv City, Ukraine

• Client Outreach: Strategically engage with potential clients to identify their needs and establish initial contact, fostering strong business relationships.
• Quoting Lanes: Accurately prepare and deliver competitive quotes tailored to client requirements, ensuring clear communication and satisfaction.
• Service Quality Assurance Management: Oversee and enhance the quality of services delivered, implementing best practices to maintain high standards and exceed client expectations.
• Team Leadership: Successfully manage and lead teams to execute targeted lead generation campaigns, focusing on specific geographical regions and industry sectors.
• Ensure project milestones are met through effective planning, coordination, and communication.

• Company Overview: Budejovice, South Bohemia, Czechia
• Project Lifecycle Management: Oversee and manage projects through various lifecycle stages, from initiation to completion, ensuring all project objectives are met within scope, time, and budget.
• Multicultural Team Facilitation: Foster and maintain strong relationships within multicultural, cross-functional teams.
• Facilitate collaboration and communication to achieve project goals and drive team success.
• Client and Stakeholder Communication: Maintain close communication with clients and stakeholders to ensure alignment, manage expectations, and deliver exceptional service.
• Time and Cost Management: Develop and manage project timelines and budgets, ensuring efficient use of resources and adherence to project schedules.
• Requirements Gathering: Collaborate with stakeholders to gather and document requirements for future projects, ensuring clear understanding and alignment on project objectives.
• Budejovice, South Bohemia, Czechia