Excel, JIRA, Confluence, Slack, Internal Software
Experienced Sports Data Operations Supervisor with 10+ years in performance management, process optimization, and KPI implementation. Proven track record in cross-border team leadership, product integrity, and operational excellence.
• Led workload planning and resource allocation, reducing scheduling conflicts by 35%.
• Spearheaded cross-border process transitions with minimal disruption.
• Designed and executed training plans for onboarding and existing staff.
• Actively participated in product innovation and process enhancements.
Leadership & People Management
Team Supervision,
Delegation,
Coaching
KPI Tracking,
Process Improvement,
Planning Adaptability
Communication
Problem-Solving
Excel, JIRA, Confluence, Slack, Internal Software