Viktor Draganov
Varna
Summary
Strategic and cross-functional leader with a background in business development, project ownership, and organizational transformation. I focus on market insight, system-level thinking, and long-term value creation-driving initiatives that go beyond transactional results and leave lasting impact. With a foundation in executive and operational management, I thrive where business strategy meets structured execution-whether launching new ventures, building strategic partnerships, or evolving internal capabilities to meet emerging challenges. In recent years, I've deepened my engagement with AI-powered tools to boost analysis, productivity, and communication. I bring a blend of AI literacy, adaptive foresight, and human-tech mediation, enabling organizations to navigate complexity with clarity and confidence. Driven by curiosity, I seek roles where strategic thinking meets innovation-where growth is shaped not only by past experience, but by the ability to anticipate and embrace what's next.
Overview
22
22
years of professional experience
Work History
Regional Strategy & Development Manager
Pro Techno Trade Ltd.
06.2024 - Current
- Strategic and innovation-driven role focused on expanding the company's market presence and long-term value in Eastern Bulgaria and beyond. This position goes beyond traditional sales - it blends project management, market intelligence, and long-term positioning to build sustainable business growth.
- Led the development and execution of a regional expansion strategy, identifying high-impact sectors and unlocking new opportunities for engineering partnerships. Focused on strengthening brand visibility and market penetration through insight-led initiatives.
- Acted as a business and market analyst - utilizing both conventional tools and AI-powered research techniques to uncover trends, client behavior patterns, and competitor dynamics. This approach enabled faster decision-making and more targeted strategic actions.
- Integrated AI tools into daily workflows to accelerate project planning, improve customer communication, and support strategic planning with real-time data insights. This includes AI-assisted content development, opportunity mapping, and process optimization across departments.
- Worked cross-functionally with C-level stakeholders, engineering teams, and commercial leads to align strategic goals with technical capacity and market needs.
- Focused on brand positioning, customer experience, and long-term business pipelines - prioritizing value creation over short-term sales.
- This role demonstrates a forward-thinking leadership approach - combining strategic foresight, data-driven analysis, and next-gen technology (incl. AI) to build future-proof business initiatives and lasting partnerships.
Chief Executive Officer
iPhone Rehab Center
09.2023 - 07.2024
- Company Overview: As the CEO of iPhone Rehab Center, I lead Bulgaria's largest independent Apple device repair company to a progress. With five strategically located repair shops in the country's major cities, we are committed to providing top-notch service to our customers.
- Our team of skilled technicians, equipped with state-of-the-art tools and various parts, ensures that every Apple device that comes to us is given a second chance of life.
- We pride ourselves on our deep knowledge of Apple products and our ability to solve even the most complex issues. At iPhone Rehab Center, we don't just fix devices; we restore experiences and reconnect people with their digital world.
- In our quest to create a sustainable future, we at iPhone Rehab Center believe in breathing new life into existing devices, rather than contributing to electronic waste. By extending the lifespan of Apple devices, we help our customers consume less and make a positive impact on the environment. After all, every device revived is a step towards a greener planet. Together, let's embrace the power of repair and sustainability, and pave the way for a future where technology and nature coexist harmoniously.
- As the CEO of iPhone Rehab Center, I lead Bulgaria's largest independent Apple device repair company to a progress. With five strategically located repair shops in the country's major cities, we are committed to providing top-notch service to our customers.
Storage Service Manager
Fantastic Services
08.2021 - 06.2023
- As a Storage Service Manager at Fantastic Services, I am responsible for overseeing the end-to-end service experience for our clients. From designing and developing the service to managing partnerships with subcontractors, I ensure that everything runs smoothly on a daily basis.
- My primary focus is on providing a seamless customer experience, which involves supervising the entire process from booking to job completion, customer support, and feedback.
- In addition, I am responsible for driving the expansion and growth of the service, constantly evolving key performance indicators to meet the needs of our clients. I work closely with the senior management and the board of directors to report on progress and provide insights into new opportunities for growth.
- Overall, I am a results-driven professional with a passion for creating exceptional service experiences. My strengths include strategic planning, partnership management, and team leadership. I thrive in a fast-paced environment and am committed to continuous improvement and growth.
Owner
Too Good ltd
09.2019 - Current
- Company Overview: Too Good ltd is a small company with a big goal - to make the world a better place. It is a project, a wish, a prayer of a creator who's trying to keep humanity and respect nature. It is a place to create special products that make a difference, because they have a soul and give life its meaning.
- Too Good ltd introduces wooden products, educational toys and jigsaw puzzles on the Bulgarian market. Combining old traditions, modern production capacity and outsourcing allows us to create something unique that makes people smile every day.
Sales And Marketing Specialist
iPhone Rehab Center
06.2017 - 08.2021
- Company Overview: Iphone Rehab Center (IRC ltd) is an Apple products repair and support center.
- Involved in sales, coaching and training the staff. Assisting in improving their sales skills and better understand company's strategy and priorities.
- We are constantly improving the management of the company, optimizing the organization and expanding the business opportunities.
- Iphone Rehab Center (IRC ltd) is an Apple products repair and support center.
Key Account Manager
Darimex Trading
05.2016 - 09.2019
- - Customers, suppliers and vendors management
- - Participating in exhibitions and trade fairs, industry seminars and attended trainings
- - Matching partners needs with the best projects for them
- - Knowledge of the industry and marketing trends
- - Overseeing and end-to-end business processes
- - Developing new products aligned with customers' needs with focus on cigarette manufacturers and tobacco related companies. Working on highly competitive market with extremely demanding projects and high-quality requirements.
Supply Chain Manager
Darimex Trading
09.2010 - 05.2016
- - Collaboration with key suppliers
- - Stakeholder management
- - Planning and implementation of logistical strategy, ensuring targets are met
- - Forecasting and overseeing every stage of the production flow
- - Coordination of the storage and planning the production
Product Development Manager
Darimex Trading
12.2008 - 09.2010
- - Conducting specific market research
- - Working with existing and potential customers to understand their needs better
- - Finding elegant solutions of existing problems
Quality Control Specialist
Darimex Trading
11.2006 - 12.2008
- - Conducting product and raw-materials tests on a regular bases
- - Recording/Reporting issues of the system and suggesting solutions
- - Support process improvement
Logistics Department Specialist
Speedy JSC
08.2003 - 04.2006
- Company Overview: Express delivery of goods in Balkans region. Customs formalities, documents and customer support.
- During the times when Bulgaria was not yet part of EU, there was a need of constant and firm control on the documents and shipments, as well as drivers' and vehicles' schedules.
- Import/Export Department was the unit to control and organize the international shipments by constant communication with customers, agents and partners in Romania, government agencies and others.
- Express delivery of goods in Balkans region. Customs formalities, documents and customer support.
Education
Bachelor's degree - Finance, General
St. Cyril and St. Methodius University of Veliko Tarnovo
01.2005
Bachelor's degree - Public Administration
D. A. Tsenov Academy of Economics
01.2003
Skills
- AI-Augmented Market Analysis
- Business Intelligence (BI)
- Cross-functional Team Leadership
- Project & Initiative Ownership
- Market & Business Analysis
- Organizational Development
- Cross-functional Leadership
Hobbies
Sport - Badminton, hiking and all forms of body movement
Woodworking
Social dancing
Languages
English
Full Professional
Russian
Professional Working
German
Limited Working
Timeline
Regional Strategy & Development Manager
Pro Techno Trade Ltd.
06.2024 - Current
Chief Executive Officer
iPhone Rehab Center
09.2023 - 07.2024
Storage Service Manager
Fantastic Services
08.2021 - 06.2023
Owner
Too Good ltd
09.2019 - Current
Sales And Marketing Specialist
iPhone Rehab Center
06.2017 - 08.2021
Key Account Manager
Darimex Trading
05.2016 - 09.2019
Supply Chain Manager
Darimex Trading
09.2010 - 05.2016
Product Development Manager
Darimex Trading
12.2008 - 09.2010
Quality Control Specialist
Darimex Trading
11.2006 - 12.2008
Logistics Department Specialist
Speedy JSC
08.2003 - 04.2006
Bachelor's degree - Public Administration
D. A. Tsenov Academy of Economics
Bachelor's degree - Finance, General
St. Cyril and St. Methodius University of Veliko Tarnovo
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