Viktor Markov

• In a position that involves commercial leadership for a clinical trial platform valued at €200M in projected annual savings, I have carried

out user permission strategies involving 15 user prototypes and 40 user discussions across multiple oncology institutions.

• I introduced an AI verification framework that maintains 99.2% consistency across complex medical queries, focusing on dual-layer validation with 50,000

synthetic data points and applying 21 CFR Part 11 standards for regulatory readiness in the USA.

• My responsibilities involve commercial

discussions for a pipeline of 5 advanced modules, refining negotiation approaches with an established dev firm, and structuring deals that

aim to reduce running costs by 30% through AI-driven code generation.

• I handle direct connections with 8 professionals across AI

engineering, clinical validation, and compliance, drawing upon methods that have produced 45% fewer user mistakes in pilot testing and

expanded these gains to cross-hospital data transfer protocols.

• Led the elicitation and prioritization of business requirements for AI-powered SaaS tools in the clinical research and pharma space.
• Translated complex regulatory and clinical needs into actionable product features, ensuring alignment with GxP, HIPAA, and EDC standards.
• Facilitated stakeholder workshops, sprint planning, and backlog grooming sessions to align business goals with technical delivery.
• Designed user-centric wireframes and prototypes (Figma, Axure) for CRAs, PIs, and data managers, ensuring usability and compliance.
• Supported bid defense and RFP processes, creating presentation-ready documentation and solution overviews for enterprise clients.
• Collaborated with cross-functional teams (Product, QA, Medical) to deliver scalable, AI-driven solutions that improved trial efficiency and data accuracy.

• Company Overview: E-commerce Agency
• Gathered and refined business requirements for e-commerce and SaaS clients, translating them into functional specifications and user stories.
• B2B Sales & Strategic Partnerships Full Sales Cycle Management CRM Tools: Salesforce, HubSpot, Instantly, Clay Lead Generation & Cold Outreach Product Demos & Client Presentations Contract Negotiation & Deal Structuring Cross-Cultural Communication AdTech, SaaS, E-commerce, Digital Health Fluent English | Multilingual | EMEA Travel-Ready
• Business Requirements Gathering | User Stories | Backlog Management AI/ML Use Case Design | Prompt Engineering Awareness Agile / Scrum | Sprint Planning | DoD / DoR Stakeholder Engagement | Workshop Facilitation | Change Management UX/UI Tools: Figma, Axure, Adobe XD CRM & Analytics: Salesforce, HubSpot, Instantly, Clay Regulatory Knowledge: GxP, HIPAA, EDC Systems Data Analysis | SQL | Business Insights Multilingual Communication | Fluent English | EMEA Travel-Ready
• E-commerce Agency

• Company Overview: Remote
• Acted as a bridge between clients and product teams, gathering requirements and translating them into clear, actionable user stories.
• Delivered 200+ product demos and discovery sessions, converting 25% into long-term contracts by aligning platform capabilities with client needs.
• Conducted market segmentation and competitor analysis to inform product positioning and outreach strategy.
• Collaborated with marketing and product teams to refine messaging, improve product-market fit, and support AI feature rollouts.
• Identified cross-sell and upsell opportunities, contributing to a 20% increase in partner engagement and retention.
• Supported change management and client onboarding for enterprise accounts, ensuring smooth adoption of Agile methodologies.
• Remote

• Company Overview: Global Fine-Dining Brand
• Led the relaunch of a flagship location, overseeing operations, team expansion, and vendor negotiations.
• Conducted process analysis and implemented data-driven improvements that led to a 300% revenue increase in 12 months.
• Developed dashboards and reporting tools to track KPIs and operational performance.
• Collaborated with global stakeholders to ensure compliance, brand consistency, and customer satisfaction.
• Global Fine-Dining Brand

• Company Overview: Bulgaria
• Conducted territory analysis and market research to identify growth opportunities across Cardiology, Neurology, and General Medicine.
• Delivered data-driven insights to inform sales strategy and product positioning, resulting in a 35% increase in regional sales.
• Built strong relationships with KOLs and healthcare stakeholders, gathering qualitative feedback to inform product development.
• Created customized presentations and reports for internal and external stakeholders, aligning messaging with clinical priorities.
• Ensured compliance with pharmaceutical regulations and supported evidence-based product adoption through educational events.
• Bulgaria