Organized and dependable candidate successful at providing results in service management and support. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Messaging Delivery Lead - O365/Messaging Engineer
DXC Technology
01.2021 - Current
Experienced in Office 365 tenant management, monitoring, reporting, analytics and troubleshooting.
Microsoft Exchange specialist that ensures stable messaging services and safe mail flow for global companies with thousands of active users.
Maintenance and support of Exchange servers.
Managing a team of administrators, assigning tasks and ensuring optimal service levels.
Implementation of security measures concerning messaging systems and ensuring their compliance within Office 365.
Microsoft Teams & SharePoint troubleshooting and support.
Technical Support
Hostway / NetNation
10.2019 - 01.2021
Assisted customers with technical support inquiries.
Domain names & web hosting management.
Messaging support and administration.
SMD Operator
Behr-Hella Thermocontrol EOOD
04.2019 - 10.2019
Managing a SMD production line that assembles motherboards for the climate control systems of the newest cars on the market.
Education
Bachelor of Science - Business Communications And Applied Mathematics
University of National And World Economy
Sofia, Bulgaria
04.2001 -
High School Diploma -
High School of Mathematics "Geo Milev"
Pleven, Bulgaria
04.2001 -
Skills
Team work & management
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Certification
Microsoft MS-900
Timeline
Messaging Delivery Lead - O365/Messaging Engineer
DXC Technology
01.2021 - Current
Technical Support
Hostway / NetNation
10.2019 - 01.2021
SMD Operator
Behr-Hella Thermocontrol EOOD
04.2019 - 10.2019
Bachelor of Science - Business Communications And Applied Mathematics
University of National And World Economy
04.2001 -
High School Diploma -
High School of Mathematics "Geo Milev"
04.2001 -
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