Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veselin Vutov

Summary

Organized and dependable candidate successful at providing results in service management and support. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Messaging Delivery Lead - O365/Messaging Engineer

DXC Technology
01.2021 - Current
  • Experienced in Office 365 tenant management, monitoring, reporting, analytics and troubleshooting.
  • Microsoft Exchange specialist that ensures stable messaging services and safe mail flow for global companies with thousands of active users.
  • Maintenance and support of Exchange servers.
  • Managing a team of administrators, assigning tasks and ensuring optimal service levels.
  • Implementation of security measures concerning messaging systems and ensuring their compliance within Office 365.
  • Microsoft Teams & SharePoint troubleshooting and support.

Technical Support

Hostway / NetNation
10.2019 - 01.2021
  • Assisted customers with technical support inquiries.
  • Domain names & web hosting management.
  • Messaging support and administration.

SMD Operator

Behr-Hella Thermocontrol EOOD
04.2019 - 10.2019
  • Managing a SMD production line that assembles motherboards for the climate control systems of the newest cars on the market.

Education

Bachelor of Science - Business Communications And Applied Mathematics

University of National And World Economy
Sofia, Bulgaria
04.2001 -

High School Diploma -

High School of Mathematics "Geo Milev"
Pleven, Bulgaria
04.2001 -

Skills

Team work & management

Customer support

Analytical skills

Problem solving

Process improvement

Working with service based SLA

Incident and Change management

Certification

Microsoft MS-900

Timeline

Messaging Delivery Lead - O365/Messaging Engineer

DXC Technology
01.2021 - Current

Technical Support

Hostway / NetNation
10.2019 - 01.2021

SMD Operator

Behr-Hella Thermocontrol EOOD
04.2019 - 10.2019

Bachelor of Science - Business Communications And Applied Mathematics

University of National And World Economy
04.2001 -

High School Diploma -

High School of Mathematics "Geo Milev"
04.2001 -

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Veselin Vutov