VERONIKA DENEVA

● Collaborate part-time with a recruitment agency on client development, recruitment projects, and internal training initiatives.
● Provide HR consultations and coaching to individual professionals on employment and career transition matters.
● Design and deliver soft skills training programs, combining practical HR experience with communication and people-development focus.
● Continue creative projects related to human behavior and workplace culture, expanding professional perspectives through writing.

• Lead a dynamic team of 3-5 HR professionals, overseeing the full spectrum of HR functions including recruitment, administration, payroll, performance management cycle; onboarding, promotions and terminations.
• Make monthly OTO meetings with all onsite managers, ensuring alignment and synergy across departments.
• Actively participate in local branch management meetings, presenting all HR initiatives and projects in the company.
• Manage a diverse portfolio of benefits tailored to the specific headcount structure.
• Collaborate closely with Finance Dept. to execute a complex payroll process, ensuring accuracy and compliance with regulatory standards.
• Supervise the implementation of various modules within SAP SuccessFactors for full technology integration.

• Lead and implement the overall HR strategy for Bulgaria, Albania & Macedonia, ensuring alignment with organizational goals.
• Manage a team of three, coordinating HR, administrative and financial tasks to drive operational efficacy.
• Oversee the preparation and review of the HR and Admin budget.
• Prepare and organize the annual and mid-year evaluation interviews.
• Spearhead the Talent Review Process, identifying potential successors for managerial positions.
• Deliver full day soft skills' trainings, including Team DISC profiling to enhance team effectiveness and collaboration.
• Define and implement retention strategies.
• Collaborate with all payroll and administration vendors, preparing salary inputs to ensure timely and accurate compensation.

• Define and update the company HR strategy, ensuring alignment with corporate objectives.
• Manage a team of four, coordinating HR and some administrative and financial tasks to streamline processes.
• Oversee the recruitment process;
• Prepare and organize the annual evaluation interview and progress discussions, fostering employee development and feedback.
• Define, review and update the company’s remuneration policy.
• Identify staff training needs as well as design and conduct trainings as a facilitator.
• Define and implement effective retention strategies to decrease turnover.
• Oversee the implementation of the company values, promoting a positive workplace culture.
• Supervise the organization of the annual team building and all other party initiatives throughout the year.

• Arrange for internal and external personnel advertising.
• Prepare and organize the recruitment process.
• Conduct interviews with candidates for technical and non-technical positions.
• Participate actively in redeployment projects, so to keep the best talent within the company.
• Ensure all steps from the Internal Moves Process are taken, keep contact with all affected parties.
• Deliver soft skills trainings to HP employees; lead new employees’ sessions.
• Organize and deliver Train the Trainer sessions.
• Act as a Community Manager for social media projects;
• Organizes meetings with the different businesses in HP in order to raise the awareness and knowledge of employees from other departments for the activities of the presented units.

• Arrange for internal and external personnel advertising.
• Prepare and organize the recruitment process;
• Conduct interviews with candidates for positions focused on branch network related positions and Head Office.
• Participate in the promotion, demotion, redeployment and reduction processes.
• Participate in the measurement of activities by units in order to make proposals for staff optimization and reduction of personnel (manpower planning).
• Own the whole organization and conduction of internship programs.
• Conduct onboarding trainings.
• Mediate the daily communication between the outstaffing and outsourcing companies and the Bank.
• Gather and summarize information regarding updates for Internal Audit recommendations.
• Make job descriptions’ updates of the branch network positions.

• Make the administration of the personnel – processing appointments, internal transfers, resignations, in terms of the Law for the Civil Servant.
• Register the leaves of the employees.
• Prepare and organize the whole recruitment process based on the specific legislation requirements.
• Act as the main keeper of the Chairperson’s calendar.
• Streamline the incoming and outgoing correspondence of the Chairperson.
• Mediate the communication between the Chairperson and other internal/ external parties.