Venelin Spasov
Sales And Account Executive
Sofia City,22
Summary
Experienced professional with a strong background in sales, client management, and short-term rental property management. Proven ability in high-value negotiation, client retention, and conducting thorough legal due diligence. Holds a Master's degree in Law from Sofia University, complemented by a High School diploma from First English Language School (FELS).
Overview
2025
2025
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Retention Sales Agent
ES Bright Consultants
7 2023 - Current
- Focused on maintaining and strengthening relationships with existing customers to drive customer retention and satisfaction.
- Managed renewals, upselling, and cross-selling opportunities to increase customer value and loyalty.
- Acted as the primary point of contact for resolving customer issues, ensuring prompt and effective solutions to minimize churn.
- Gathered and analyzed customer feedback to improve service offerings and address concerns proactively.
- Developed and maintained long-term relationships with clients through regular communication and personalized service.
- Contributed to the company's overall growth by ensuring high customer retention rates and enhancing customer lifetime value.
Conversion Sales Agent
ES Bright Consultants
01.2023 - 06.2023
- Identified and qualified potential leads, assessing their needs and interest to ensure effective targeting of prospects.
- Delivered compelling sales presentations to engage prospects and highlight the value of products/services.
- Overcame objections and addressed customer concerns to drive conversions and close sales.
- Guided prospects through the sales process, negotiating terms and finalizing purchases.
- Maintained consistent follow-up with leads to ensure they had the information needed to make informed decisions.
- Utilized CRM systems to track lead status, monitor progress, and report on conversion rates.
- Built strong relationships with prospects, fostering trust and increasing the likelihood of conversion.
Marketing and Sales Manager
Guested Short Term Rentals
04.2016 - 01.2022
- Managed all aspects of short-term rental property operations, ensuring smooth day-to-day functioning.
- Created and maintained property listings on rental platforms to attract guests and maximize bookings.
- Handled guest communications, including bookings, inquiries, and reviews, to ensure a positive experience.
- Set pricing and managed availability to keep properties competitive and fully booked.
- Coordinated check-ins and check-outs, ensuring the property was ready for new guests.
- Oversaw cleaning and maintenance to keep properties in top condition.
- Ensured the business met all local laws and regulations, including safety and tax requirements.
- Managed finances, including payment processing and providing financial updates to property owners.
- Led a team of staff and contractors to ensure efficient operations and high guest satisfaction.
Accounts and Sales Executive
Crypto and Forex Online Platform
10.2013 - 01.2016
- Promoted the platform’s services and generated leads, converting prospects into active clients through direct communication and online channels.
- Managed client accounts, ensuring smooth transactions, handling deposits and withdrawals, and addressing account-related inquiries.
- Built and maintained strong relationships with clients to ensure satisfaction and long-term retention.
- Gained in-depth knowledge of the platform’s features to effectively explain and sell the product to potential customers.
- Achieved sales targets, contributing to revenue growth and increasing platform usage.
- Reported on sales performance, customer activity, and account status to management, offering insights for improvements.
- Ensured all financial transactions were accurate, compliant with regulations, and aligned with platform policies.
- Assisted in maintaining compliance with financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
Junior Legal Advisor
Popov & Partners Law Office
10.2014 - 09.2015
- Assisted with drafting legal documents, client communication, and administrative tasks
- Researched and provided business and legal solutions for clients
Legal Assistant (Trainee)
Carrefour
06.2014 - 11.2014
- Supported legal and marketing cases, reviewing contracts, and facilitating business communication
- Collaborated with leadership on company mergers and budget optimization
Education
Master's Degree - Law
Sofia University St. Kliment Ohridski
01.2011 - 01.2016
High School Diploma - undefined
First English Language School Sofia
01.2006 - 01.2011
Skills
Sales & Negotiation
Client Relationship Management
Legal Research & Documentation
Objection handling
Making offers
Health and Fitness
Most of my free time I invest in health and fitness activities such as sports, walks and meditations.
Timeline
Conversion Sales Agent
ES Bright Consultants
01.2023 - 06.2023
Marketing and Sales Manager
Guested Short Term Rentals
04.2016 - 01.2022
Junior Legal Advisor
Popov & Partners Law Office
10.2014 - 09.2015
Legal Assistant (Trainee)
Carrefour
06.2014 - 11.2014
Accounts and Sales Executive
Crypto and Forex Online Platform
10.2013 - 01.2016
Master's Degree - Law
Sofia University St. Kliment Ohridski
01.2011 - 01.2016
High School Diploma - undefined
First English Language School Sofia
01.2006 - 01.2011
Retention Sales Agent
ES Bright Consultants
7 2023 - Current
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