Summary
Overview
Work History
Education
Skills
Certification
Software
Accomplishments
Timeline
Generic
Vassil Nikolov

Vassil Nikolov

Sofia

Summary

I am an HR professional with a Bachelor's in Business Administration, skilled in HR policy design, employee engagement, HR administration, labor law compliance, payroll oversight, and end-to-end IT recruitment. Dedicated to fostering positive employee relations, driving retention, and contributing impactful HR solutions in a dynamic organization

Overview

11
11
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

HR Business Partner

NEXT BASKET - E-commerce SaaS Platform
12.2023 - Current
  • Drive HR strategy alignment with business goals;
  • Generate HR management reports, ensuring consistent communication and policy implementation;
  • Manage recruitment and staffing in collaboration with hiring managers;
  • Lead effective onboarding for smooth employee integration;
  • Provide coaching and support on performance-related issues and matters related to employee relations;
  • Oversee accurate and compliant payroll processes;
  • Enhance performance appraisal system for objectivity and transparency;
  • Monitor labor law compliance, create contracts, annexes, and terminations, and effectively communicate legal changes.

HR Manager

Dev-Harbour - IT Startup
01.2022 - 12.2023
  • Collaborate with the CEO to strategize talent acquisition and retention, focusing on IT professionals;
  • Manage end-to-end recruitment for IT positions, including job postings, screening resumes, and conducting interviews;
  • Implement HR policies, processes, and training initiatives, including comprehensive onboarding and offboarding programs;
  • Implement comprehensive HR programs, including compensation, leave, disciplinary matters, disputes, performance and talent management, productivity, recognition, occupational health and safety, and training and development strategies;
  • Ensure regulatory compliance in managing payroll processes;
  • Research and evaluate competitive compensation and benefits packages;
  • Develop financial strategies for HR operations.

Customer Experience Manager

Starbucks Coffee
03.2016 - 09.2021
  • Lead and develop a high-performing team of 15 individuals, driving them towards achieving district and brand objectives;
  • Promote positive employee relations and engagement through effective communication, recognition programs, JPA process with development plans and oversee end-to-end payroll processes;
  • Perform regular business reviews, analyze financial reports (P&L, COL, ect) and optimize store performance;
  • Drive operational efficiency and revenue growth through change management strategies and optimize store operations;
  • Conduct onboarding and offboarding programs for smooth transitions;

People Manager

Starbucks Coffee
03.2014 - 02.2016

Conduct screening, interviewing, onboarding and offbording processes;

• Maintain schedules and payroll processing system;

• Prioritize talent development and training for a robust succession plan;

Education

MBA - Human Resources Management

Sofia University
02.2024 - 07.2025

BBA - Business Administration

New Bulgarian University
10.2009 - 07.2013

Skills

Talent Acquisition & Onboarding

Employee Relations and Engagement

Performance Management and Development

HR Administration and Compliance

HR Analytics & Reporting

Payroll Management

Compensation and Benefits Strategy

Certification

Agile Project Management

Software

MS Office & Apple's iWork

Odoo HRIS, Zoho, Trello, Jira, Miro, AI Tools

Accomplishments

    Store Manager of the Year 2016 - Starbucks Bulgaria

Timeline

MBA - Human Resources Management

Sofia University
02.2024 - 07.2025

HR Business Partner

NEXT BASKET - E-commerce SaaS Platform
12.2023 - Current

Agile Project Management

01-2023

HR Manager

Dev-Harbour - IT Startup
01.2022 - 12.2023

Managing People At Work

10-2016

Customer Experience Manager

Starbucks Coffee
03.2016 - 09.2021

People Manager

Starbucks Coffee
03.2014 - 02.2016

BBA - Business Administration

New Bulgarian University
10.2009 - 07.2013
Vassil Nikolov