SAP
Vasilena Yapadzhieva
Team Lead CMA team Nordics
Sofia,Bulgaria
The harder you work for something, the greater you'll feel when you achieve it!
Summary
Experienced and dedicated woman with ability to inspire trust and to guide teams toward achievement of organizational goals. Involved in mentoring both as being a mentee and a mentor.
Ambitious and curious in finding solutions to problems in the daily operations in order to optimize the work flow. Well versed in the foundational elements of the Lean Six Sigma Methodology.
Skills
- People Management
- Effective communication & interpersonal skills
- Critical thinking
- Time management
- Performance Improvement
- Networking collaboration
- Project management
- Coaching and Mentoring
- Strong customer service orientation
- ERP experience with SAP
- CRM experience with SalesForce
- Microsoft Office
Overview
7
7
years of professional experience
3
3
Certification
Work History
Team Lead CMA team Nordics
Coca Cola Europacific Partners
03.2023 - Current
- Builds strong relationships with key stakeholders in the Nordics Business Unit to drive understanding and support for CMA team members.
- Gathers data requested by audit teams during financial and SOX audits.
- Ensures Invoicing / Payment / Accrual period end closing procedures are completed efficiently, accurately and in a timely manner.
- Ensures the relevant IT Systems (VISTEX/SAP) have all accurate CMA pricing information in.
- Involved in CCEP internship program as a mentor
- Supported SharePoint enhancement project
Prof, Collections Nordics CTC
Coca Cola Europacific Partners
09.2021 - 03.2023
- Assures that the appropriate internal control environment and SOX compliance are maintained along with compliance to all legal and regulatory requirements
- Supplies advice to coworkers and managers on Collections processes where required
Sr. Assistant, Collections Nordics CTC
Coca Cola Europacific Partners
05.2021 - 09.2021
- Responsible for delivering high quality services to key customers
- Ensures the accuracy of collection records including maintenance of the relevant ledgers
Assistant, Collections Nordics CTC
Coca Cola Europacific Partners
02.2019 - 05.2021
- Ensures that the collection of debt is actioned on a daily basis
- Responds to identified customer issues, queries and needs, or where resolution is urgent and important
Customer and Technical Support Agent
Sutherland Global Services
09.2017 - 02.2019
- Assisted customers in Swedish language and resolved technical issues to restore service and functionality of an antivirus software
Education
College -
Secondary school -
Secondary School -
Certification
- 03/2023, Operational Credit Excellence (Callisto Grand)
- 02/2023 Python Advanced and OOP (SoftUni)
- 12/2022, Lean Six Sigma Yellow Belt (upgraded to Orange and Red badge)
- 11/2017, TISUS (Test In Swedish for University Studies)
Software
SalesForce
SharePoint
Microsoft Package
PyCharm for Python
Languages
Bulgarian
Native language
Swedish
Advanced
C1
English
Advanced
C1
German
Elementary
A2
Russian
Beginner
A1
Interests
Personal development
Reading books
Crossword puzzles
Traveling
Cooking
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