Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vangel Bozhinov

London,ENG

Summary

Detail-oriented Porter with 9 years of experience in related roles. Industrious and dedicated with proven success executing maintenance tasks while cultivating workplace safety. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

10
10
years of professional experience

Work History

Porter

The Churchill
30 Portman Square, London W1H 7BH
03.2023 - 01.2024
  • Communicated with coworkers and managers to coordinate tasks.
  • Maintained positive, helpful attitude to deliver exceptional customer service.
  • Assisted guests with loading and unloading of luggage from vehicles.
  • Handled and stored luggage and packages with care to prevent damage.
  • Carried luggage for guests, providing outstanding customer service.
  • Responded promptly to guest requests for additional amenities and services.

Porter

Grosvenor House Suites
Park Ln, Mount St, London W1K 7TN
07.2019 - 03.2023
  • Carried luggage for guests, providing outstanding customer service.
  • Responded promptly to guest requests for additional amenities and services.
  • Coordinated with housekeeping to deliver and collect laundry items for guests.
  • Handled and stored luggage and packages with care to prevent damage.

Porter

The Ampersand Hotel
10 Harrington Rd, South Kensington, London SW7 3ER
07.2018 - 05.2019
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.

Porter

The Montcalm At The Brewery London City
52 Chiswell St, London EC1Y 4SA
03.2014 - 07.2017
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
  • Ensured timely completion of assigned tasks while adhering to strict quality control guidelines set forth by hotel management.

Education

High School Diploma -

Kliment Temiriazev

Skills

  • Dusting furniture
  • Customer Service
  • OSHA Regulations
  • Materials Organization
  • Interpersonal Communication
  • Quality Control

Languages

English
Upper intermediate (B2)
Bulgarian
Proficient (C2)

Timeline

Porter

The Churchill
03.2023 - 01.2024

Porter

Grosvenor House Suites
07.2019 - 03.2023

Porter

The Ampersand Hotel
07.2018 - 05.2019

Porter

The Montcalm At The Brewery London City
03.2014 - 07.2017

High School Diploma -

Kliment Temiriazev
Vangel Bozhinov