Valentina Germann Comi
Bergamo
Summary
Reliable and upbeat Customer Service Provider, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Bakery Clerk
Panfé
06.2023 - 08.2023
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
Native English Teacher
Istituto Savoia
02.2023 - 06.2023
- Boosted student confidence and proficiency in speaking English through engaging conversational activities and real-life scenarios.
- Incorporated cultural awareness into lessons, encouraging students to appreciate diversity while improving their language skills.
- Collaborated with colleagues to develop interdisciplinary units, providing a comprehensive educational experience for students.
Native English Teacher
Istituto Savoia
02.2022 - 06.2023
- Collaborated with colleagues to develop interdisciplinary units, providing a comprehensive educational experience for students.
- Boosted student confidence and proficiency in speaking English through engaging conversational activities and real-life scenarios.
- Utilized various teaching methods and approaches to accommodate diverse learning styles, ensuring individual student success.
Native English Teacher
Istituto Brembate Di Sopra
02.2021 - 05.2021
- Collaborated with colleagues to develop interdisciplinary units, providing a comprehensive educational experience for students.
- Boosted student confidence and proficiency in speaking English through engaging conversational activities and real-life scenarios.
- Utilized various teaching methods and approaches to accommodate diverse learning styles, ensuring individual student success.
Education
Bachelor of Applied Arts And Science - Psychology
University of Bergamo
Bergamo09.2024
Certificate in Counseling - Counseling
Centro Counseling Integrato
Scanzorosciate09.2023
High School Diploma -
Liceo Artistico Statale Giacomo E Pio Manzú
Gergamo07.2017
Middle School -
Figlie Del Sacro Cuore Di Gesù
Bergamo, Italy06.2012
Elementary School -
I.S.B
Brunei12.2008
Skills
- Display Maintenance
- POS System Operation
- Quality Assurance
- Customer Needs Assessment
- Customer inquiries
- Customer Service
- Telephone Etiquette
- Cash Handling
- Team Collaboration
- Oral communication
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Timeline
Bakery Clerk
Panfé
06.2023 - 08.2023
Native English Teacher
Istituto Savoia
02.2023 - 06.2023
Native English Teacher
Istituto Savoia
02.2022 - 06.2023
Native English Teacher
Istituto Brembate Di Sopra
02.2021 - 05.2021
Bachelor of Applied Arts And Science - Psychology
University of Bergamo
Certificate in Counseling - Counseling
Centro Counseling Integrato
High School Diploma -
Liceo Artistico Statale Giacomo E Pio Manzú
Middle School -
Figlie Del Sacro Cuore Di Gesù
Elementary School -
I.S.B
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