Tsvetomir Strahilov

• Directed and supervised team of 21 members, engaged in Financial Lease for KBC/CBC Bank NV/SA
• Coached team members in techniques necessary to complete job tasks.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Influenced positive change within team through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
• Devised and implemented processes and procedures to streamline operations.
• Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
• Built strong relationships with Partner through positive attitude and attentive response.
• Generated daily and monthly reports.

• Account openings and merging/closing of existing ones.
• Conducted due diligence investigations to mitigate potential risks associated with high-risk customers.
• Performed ongoing reviews of customer accounts, identifying changes in behavior indicative of potential money laundering risks.
• Participated in SOP reviews and updates, daily and monthly reports preparation in assistance of TL.

Internship program for 6 months period. Work related mainly with MS Office package, claims from citizens, auctions organization and observation. Knowledge build on different regulations and laws, related with land and real estate.

Started as a waiter in both companies, promoted to manager of restaurant and piano bar within years. Responsible for teams with range 10-20 employees.