Tsvetomir Shokov

Main Responsibilities

- Team Leadership: Lead procure to Pay teams, including recruiting, training, and coaching staff. Set team and individual goals, evaluate performance, monitor KPIs and SLAs, and report results to senior management.
- Supplier Management: Build strong relationships with key suppliers and lead projects to enhance payment efficiency and mitigate risks of delayed payments through proactive measures and collaboration with strategic teams and requesting departments.

- Strategic Collaboration: Work closely with the Strategic Procurement representatives on strategic suppliers to resolve holds related to price or quantity differences
- Process Management: Ensure accurate processing of invoices and requests in accordance to existing policies and procedures, prioritize tasks, and manage ticketing system workflows.
- Project Leadership: Lead improvement projects, including:
- Accounts Payable Globalization project
- Deploy of 3 RPA projects
- Manage 4 Accounts Payable transitions for acquisitions and centralize Accounts Payable (Suppliers & Investigators) functions
- Complete various efficiency and continuous improvement projects.
- Develop Key Account Management team
- Participate as SME in ERP and Ticketing system implementations

Main Achievements:
- Received 2 CFO awards for outstanding performance
- Earned over 10 Procure to Pay spot awards for exceptional contributions
- Certified 3 times for completing Lean Six Sigma Yellow Belt projects

- Certified of Finance Leadership Program

- Overseeing the day-to-day operations of the accounts receivable function, including invoicing, cash applications, collections, and reconciliations.
- Tracking receivables, aging reports, and collection efforts to ensure timely payments from customers. Generating reports to analyze AR performance and identify trends or areas for improvement.
- Interacting with customers to resolve payment discrepancies, negotiate payment terms, and address billing inquiries. Building and maintaining positive relationships with clients to facilitate prompt payments.
- Supervising AR staff, providing guidance, training, and coaching as needed. Setting performance goals, conducting performance evaluations, and fostering a positive and productive work environment within the AR team.
- Identifying opportunities to streamline AR processes and improve efficiency

- Handle escalations from client or internally