Tsvetomila Ignatova

Work History

GSD DevOps engineer

Software Group

Sofia, Bulgaria

11.2021 - Current

Responsible for updates, configuration and overall maintenance of servers, dedicated to the project, i.e. Windows, Linux server and Kubernetes, working on AWS EKS. Upgrade of software in relation to reported vulnerabilities (Java, Redis, Elasticsearch)
Delivery of the company’s main product to customers via Jenkins-Azure DevOps pipeline integrated with Nexus and Docker (images)
Close cooperation with developers, QA and business experts
Overall care for the project from delivery to customer satisfaction (including participation in meetings with clients and technical explanation of processes)
Tackling with client’s tickets in JIRA and creation of internal tickets based on clients’ ones with the aim of completing the request as soon as possible.
Trace of incidents in logs and reporting them to dev and QA teams
Writing down articles and update of documentation under the projects (Confluence)
Logging on different Linux and Windows based instances, transfer of data, backup and restore of databases in MSSQL Management studio.
Work on shifts
Training of new colleagues and participation in technical interview with potential additions to the team
First level and second level support on other colleagues’ projects
Windows services, Atlassian JIRA, gitlab, npm, Linux services, nssm, Zabbix, Nagios, Git bash, MSSQL, Confluence, Lens, FileZilla, MRemote, MobaXterm, Lens, MongoDB, Zabbix, Kubernetes, Jenkins, Azure Devops,

DevOps specialist

Codix Bulgaria

Sofia, Bulgaria

08.2019 - 11.2021

Building 2, Sofia, Bulgaria, https://www.codix.eu/en
Help the company make a transfer to more automated procedures with the aid of new technologies, such as Docker, Git, Jfrog Artifactory, Jenkins
Adoption of these technologies and their application in everyday work, as well as maintenance of detailed documentation on the matter
Support of colleagues from other teams to complete successfully their tasks, when working with JFrog Artifactory
Work in close cooperation with other teams in order to apply their internal procedures into my own team’s, with the use of Docker and Artifactory
Basic configuration and installation of Jenkins
Work with CAST
Work with internal for the company’s tools such as JIRA and custom-like internal tool for management of internal modifications
Perform internal trainings of the latter
Prepare consistent patches and deliver them to clients of the company, abiding by the rules of versioning and dependencies
Monitor and report for inconsistencies in the process
Strictly follow the company’s rules for delivery and give advice to clients when they manage their own servers
Take part in client’s calls and training, aiding them to better understand and use company’s software
Mentorship of new colleagues, including foreigners
Lead of internal trainings on the system for delivery of company’s software
Adoption and practice of new or already defined procedures for reaching of clients’ servers
Installation, configuration and work with Citrix
Perform basic configurations, part of which custom, on Linux (Redhat and Ubuntu), SunOs and AIX based servers
Perform trainings with customers based on preliminary prepared documentation
Business or sector IT

Software configuration specialist

Codix Bulgaria

08.2016 - 08.2019

Learn and practice of new or already defined procedures for connecting to clients’ servers
Delivery of company’s software and maintenance of internal servers (cleaning of full directories, tracing of problems with connectivity to Oracle DBs)
Make transfers of specific files between internal and external instances using sftp, ftp, scp protocols
Work with internal tools for monitoring of tasks and developers’ modifications
Identification of errors, their analysis and redistribution between company’s dev teams for resolution and timely delivery of modifications to customers
Work with Winscp, Putty, Vi/m
Work with Korn shell-based scripts
Basic understanding and work with Oracle DBs

Business Analyst

BIC Capital Market

Alabin, Sofia, Bulgaria

11.2008 - 07.2018

Completion of information and financial surveys
Preparation of newsletters, focused on real estate or other business activities, such as tourism and construction, metallurgy.
Translation to English and update of economic analysis.
Everyday tracking, summary and translation to English of leading business, financial and economic news and their inclusion into a daily, distributed to company’s customers.
Work as a researcher and author in a project, focused on life-long learning “Expanding and integrating services of the information system for competence assessment MYCOMPETENCE, of the activities of the Employment agency and need of the target groups and users”
Work with Microsoft Office and Access

Summary

Overview

Work History

GSD DevOps engineer

DevOps specialist

Software configuration specialist

Business Analyst

Education

Bachelor’s Degree - International relations

English,Literature, History,French

Skills

Certification

Timeline

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