Tsvetelina Lukanova
Virtual Assistant
Ste Foy Tarentaise
Summary
Diligent Virtual Assistant with solid background in providing comprehensive administrative support to executives. Successfully managed multiple schedules and coordinated high-priority projects, ensuring efficiency and seamless operations. Demonstrated expertise in communication and organizational skills, facilitating team collaboration and problem-solving.
Overview
22
22
years of professional experience
5
5
Languages
Work History
Virtual Administrative Assistant
MotionDeskAdmin
Europe
07.2025 - Current
- Handle confidential information discreetly, ensuring the privacy of clients and executives.
- Increased productivity by providing timely administrative support to multiple project teams simultaneously.
- Organized and managed team tasks using Trello and Asana.
- Completed business correspondence, transcription, and data entry.
- Executed travel arrangements by researching and booking flights and accommodations.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Bookkeeping and HR support
Chef de Partie (with admin tasks)
Viking River Cruises
09.2022 - 07.2025
- Coordinated kitchen schedule and staff training. Managed shift planning and daily task list
- Assisted in VIP event planning
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
Accountant And PA
Dick's Tea Bar
11.2017 - 08.2022
- Supported the managing director and the partners as PA and HR assistant
- General administrative duties, calendar coordination, internal and external communication
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Chalet manager (Front & Back Office)
Chardon Mountain Lodges
10.2014 - 05.2017
- Oversaw daily duties, guest correspondence and booking system.
- Provided front desk -style guest service support and concierge services.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growt
Accountant & Restaurant Operations Support
TM Dining
05.2008 - 09.2014
- Managed supplier accounts, payroll and end of month reporting.
- Oversaw operational documentation and inventory system.
- Management financial reporting, budgeting, year-end reporting.
Restaurant Manager
TM Dining
10.2006 - 05.2008
- Scheduled employees to keep shifts well-staffed.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Worked closely with chef and cooks to determine menu plans for special events or occasions.
- Interviewed and hired skilled personnel to fill restaurant positions.
Sous Chef
TM Dining
01.2004 - 09.2006
- Prepared food with attention to quality and safety, leading the kitchen during high-volume service to ensure exceptional dining experiences.
Education
Diploma of Higher Education - AAT Accountant Technician
Kaplan Financial
ESOL Certification - Cambridge English
Cambridge University
Bachelor of Business Administration - Business Administration
Gabrovo University
Skills
Calendar & Email Management
Interests
Traveling to explore cultures and histories; enjoying cinema, ballet, art, and music; interested in neuroscience, psychology, and history; active in swimming, hiking, biking, and gym; engaged in volunteer work
PROFESSIONAL DEVELOPMENT
- Completed workshops in leadership, project management, and effective communication.
- Advanced course in data analysis and automation techniques.
- Proficient in SAGE and QuickBooks software.
- Certified in Emergency Response and Patient Care.
Timeline
Virtual Administrative Assistant
MotionDeskAdmin
07.2025 - Current
Chef de Partie (with admin tasks)
Viking River Cruises
09.2022 - 07.2025
Accountant And PA
Dick's Tea Bar
11.2017 - 08.2022
Chalet manager (Front & Back Office)
Chardon Mountain Lodges
10.2014 - 05.2017
Accountant & Restaurant Operations Support
TM Dining
05.2008 - 09.2014
Restaurant Manager
TM Dining
10.2006 - 05.2008
Sous Chef
TM Dining
01.2004 - 09.2006
ESOL Certification - Cambridge English
Cambridge University
Bachelor of Business Administration - Business Administration
Gabrovo University
Diploma of Higher Education - AAT Accountant Technician
Kaplan Financial
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