Tsvetelina Dimitrova

• Annual performance analysis of the Fair Play team for the Multisport partner network;
• Analysis of user behavior analysis related to newly introduced business practices;
• Development and implementation of new methods for detecting fraud;
• Organizing and conducting a training session for colleagues: “Excel – basic level”.

• Daily monitoring of partners, which are suspected of fraud;
• Monthly preparation of reports with key indicators for the company;
• Selection of high-risk partners for the company;
• In-depth analysis of the behavior of risky partners;
• Detection of misuse of the company's product;
• Part of the internal and external undercover clients team for the Multisport network.

• Control and overseing of economic data provided by the cooperative union branches;
• Sales reports and analysis.

Managing and conducting internal and expternal researches with
analysis of statistical relations and dependencies, conclusions and
suggestions. Research topics were:

• Employee motivation;
• Client satisfaction.

Preparation and analysis of client surveys. Including methodology,
questionnaires, logical paths, input and analysis of information,
reporting with conclusions and recommendations. Periodic sales
analysis.

Working on private and government contracts related to demographic
and economic research. Including:

• Preparation of representative samples;
• Verification of generated data;
• Database analysis;
• Interpretation of data from sociological surveys.