Todor Manolov

• Led teams of up to 60+ personnel, supervising daily performance as well as training and improvement plans.
• Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.

• Led teams of up to 80+ personnel, supervising daily performance as well as training and improvement plans. Implemented and developed operational standards, policies and procedures.
• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
• Led cross-functional teams to achieve project milestones and deliver high-quality results.

Responsible for a team dealing with invoice disputes for the whole German market from the very small customers till the biggest National customers like EDEKA, REWE, Lidl etc.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.

Responsible for driving the sales operations for UK, Sweden, Germany and Austria for all vendors. In addition responsible for the Sales Order Entry teams UK and Sweden.

• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

Responsible for the Sales Account Management for the Small and Media Business for UK and established the first in-house Direct Marketing Agency for the German market organization within Ingram Micro.

• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Dealing with projects for increasing the sales for the biggest Hardware and Software vendors like HP, Lenovo, Lexmark, VMware, Veeam for the DACH market. Responsible for achieving targets with high conversation rate.

• Coached team members in techniques necessary to complete job tasks.
• Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.

Dealing as Escalation Manager and SPOC for customer quires for the DACH HPE Proliant Servers.