Teodora Tabakova

Highly experienced banking professional specializing in digital transformation and customer experience enhancement. Proven ability to lead high-performing teams and implement innovative, AI-driven solutions to optimize remote banking services. Possesses strong strategic leadership, financial expertise, and project management proficiency. Skilled in sales, marketing, and fostering innovation, with excellent communication and analytical abilities. Passionate about leveraging technology to drive organizational change and meet today's customer demands.

Recognized as the Best Premium Center of the Year (2023) for outstanding performance in client service, revenue growth, and operational excellence. Ranked first in credit card sales, mutual funds and investment-linked insurance at the bank level, demonstrating strong sales leadership and strategic client approach.

1996 Bath College, 2001 SAT and TOEFL, 2009/2010 English Academy
Advanced EXCEL and Business English
Business etiquette, communication, and presentation skills
Financial analysis, planning, and mutual funds
Customer service, debt collection, and conflict resolution
Stress management and NLP techniques

My diverse interests include maintaining physical fitness through swimming and regular workouts, and developing teamwork and strategic thinking through volleyball. I also enjoy aerial acrobatics, which builds strength and coordination, and skiing/snowboarding, which enhances quick decision-making.

I'm passionate about broadening my cultural understanding through travel and maintaining a healthy lifestyle through mindful nutrition.

Additionally, I'm keenly interested in artificial intelligence and express my creativity through photography.