Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Teodora Filipova

Teodora Filipova

Sofia,Sofia-Capital

Summary

Ambitious young professional just graduated in bachelor degree with a strong foundation in communication, teamwork, and technical proficiency. Demonstrates exceptional ability to multitask and manage multiple projects efficiently while maintaining operative responsibilities. Known for innovative thinking and problem-solving, consistently striving to find the most suitable solutions. Possesses excellent computer literacy, including proficiency in MS Office and a few knowledge in SAP knowledge. Holds B2 First and C1 Advanced certificates in English, showcasing advanced language skills. Committed to continuous learning and adapting swiftly to fast-changing environments, with a focus on achieving targets within set deadlines.

Overview

3
3
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Procurement support specialist

Hiab Bulgaria EOOD
Sofia, Sofia-Capital
09.2023 - Current
  • Provided comprehensive user support through various channels including meetings, live chats, and a ticketing system, ensuring prompt resolution of issues and a high level of user satisfaction.
  • Delivered training and onboarding sessions for new and existing users, including the creation of user guides, documentation, and walkthroughs tailored to different roles and levels of expertise.
  • Managed the creation and maintenance of system catalogs, ensuring data accuracy and alignment with organizational needs.
  • Coordinated and executed the upload and management of vendor and client contracts into the system, maintaining compliance and data integrity.
  • Performed end-to-end testing of system functionalities including functional, regression, and user acceptance testing (UAT) to ensure system stability and performance after updates or new feature rollouts.
  • Participated in system upgrade cycles, ensuring minimal disruption to business operations by conducting pre- and post-deployment validations.

Logistics specialist

Onprocess
Sofia, Sofia-Capital
03.2022 - 08.2023

Education

High school -

Second English Language school "Thomas Jefferson"
Sofia, Sofia-Capital
09.2016 - 09.2021

Bachelor of Marketing and Strategic Planning - Marketing and Strategic Planning with English

University of National and World Economy
Sofia, Sofia-Capital
09.2021 - 06.2025

Skills

  • Great communication skills and ability to work in a team
  • Ability to multitask – working on multiple projects while carrying out operative responsibilities
  • Mediator skills
  • Assertiveness
  • Very technically oriented
  • Innovative
  • Thinking outside of the box
  • Being able to take responsibility
  • Always striving to find the most suitable decision to a particular problem
  • Very good computer literacy - abilities to work with MS Office, basic knowledge for SAP and others
  • Desire and willingness to learn
  • Quickly and responsibly handling assigned tasks
  • Efficiency under pressure
  • Well – organized and able to achieve the target within given time
  • Easily adaptive to a fast-changing environment
  • Abstract thinking

Certification

B1 First - First Certificate in English

C1 Advanced - Certificated in Advanced English

Languages

English
Fluent
Spanish
Beginner

Timeline

Procurement support specialist

Hiab Bulgaria EOOD
09.2023 - Current

Logistics specialist

Onprocess
03.2022 - 08.2023

Bachelor of Marketing and Strategic Planning - Marketing and Strategic Planning with English

University of National and World Economy
09.2021 - 06.2025

High school -

Second English Language school "Thomas Jefferson"
09.2016 - 09.2021

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Teodora Filipova