Teodor Paskov
Content Analyst
Plovdiv
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Content Analyst
Alorica
Sofia
06.2022 - 03.2023
- Analyzed user-generated content to ensure it met established quality standards, resulting in a reduction in policy violations by 30%
- Collaborated with cross-functional teams to develop and implement new policies and procedures for content moderation
- Communicated with users to provide feedback and resolve issues in a timely manner, improving customer satisfaction by 25%
- Trained new content analysts on moderation policies and tools, ensuring consistent quality of work across the team
Education
Marketing - Business Economics
Paisii Hilendarski University of Plovdiv
Plovdiv 01.2021 - Current
Skills
Team collaboration
undefinedCertification
Quality Assurance
Timeline
Quality Assurance
03-2023
Content Analyst
Alorica
06.2022 - 03.2023
Marketing - Business Economics
Paisii Hilendarski University of Plovdiv
01.2021 - Current