C#
Teodor Gospodinov
Linux Technical Support Specialist
Plovdiv,16
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
Work History
Linux Technical Support Specialist
Viscomp Ltd.
01.2024 - Current
- Responding to and resolving technical support tickets submitted by customers promptly and effectively, ensuring high levels of customer satisfaction.
- Provided technical support and troubleshooting assistance to clients encountering issues with email delivery, spam filtering, or domain settings within the company software interface.
- Monitoring server performance, uptime, and security to proactively identify and resolve potential issues before they impact clients.
- Managed email accounts, SSL installation, domains, and DNS configurations using the designated software platform to ensure smooth operation of email services for clients.
Verification Engineer
SIBIZ Corporation
07.2020 - 09.2020
- Assist in developing test plans based on the requirements, ensuring that they cover all necessary functionalities and edge cases.
- Execute test cases either manually or using automated testing tools. Record the results accurately, noting any deviations from expected behavior.
- Participate in regression testing efforts to ensure that previously identified issues have been resolved and that new changes have not introduced any additional problems.
Education
Bachelor of Science - Computer Systems And Technologies
Technical University of Sofia - Branch Plovdiv
Plovdiv, Bulgaria 04.2001 -
Skills
Remote Diagnostics
undefinedSoftware
Javascript
OOP Principles
SQL
HTML/CSS
Timeline
Linux Technical Support Specialist
Viscomp Ltd.
01.2024 - Current
Verification Engineer
SIBIZ Corporation
07.2020 - 09.2020
Bachelor of Science - Computer Systems And Technologies
Technical University of Sofia - Branch Plovdiv
04.2001 -
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