Summary
Overview
Work History
Education
Skills
Websites
Certification
Software
Interests
Hobbies
Timeline
Generic
TEGAN SIBTHORPE

TEGAN SIBTHORPE

Graphic Designer
Sofia

Summary

Experienced graphic designer with a strong background in art, skilled at bringing ideas to life. Sales and customer service experience has provided a deep understanding of people's needs and the ability to provide quick and friendly assistance. Proficient in all Adobe software for design work and always eager to learn new techniques. Enjoys visual problem-solving and combining artistic skills with a passion for working with people. Detail-oriented, organized, and meticulous employee who thrives in fast-paced environments and meets tight deadlines. Enthusiastic team player ready to contribute to the company's success.

Overview

9
9
years of professional experience
1
1
Certification
2
2
Languages

Work History

Graphic Designer/Art Director

Freelance/Self Employed
12.2021 - Current
  • Effectively managed multiple projects, ensuring timely delivery and high-quality results
  • Enhanced communication skills through consistent client engagement, addressing their design needs and requests
  • Developed compelling brand identities for diverse clients, boosting their market presence and recognition
  • Co-founded a clothing brand centered on secondhand and repurposed styles, driving the creation of its brand identity and marketing collateral
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.

Sales Representative

TMD Hosting Services
09.2015 - 10.2024
  • Customer Engagement: Assisted new and existing customers to understand their needs and offer tailored solutions for a positive experience
  • Sales Generation: Identified upselling and cross-selling opportunities, contributing to monthly sales targets
  • Technical Assistance: Supported customers with TMDHosting's products, resolving technical issues and guiding purchasing decisions
  • Issue Resolution: Handled inquiries and resolved account, billing, and technical issues efficiently
  • Product Knowledge: Stayed updated on TMDHosting's services to provide accurate and current information
  • Collaboration: Worked with technical support and billing teams to ensure smooth service delivery
  • Customer Retention: Followed up with customers to ensure satisfaction and prevent churn
  • CRM Management: Documented customer interactions and sales activities in the CRM system
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Education

Bachelor of Arts - Graphic Design

New Bulgarian University
Sofia, Bulgaria
04.2001 -

High School Diploma -

National Art School "Tsanko Lavrenov"
Plovdiv, Bulgaria
04.2001 -

Skills

    Logo design

    Social media design

    Illustration

    Video editing

    Digital design

    Visual design

    Layout design

    Branding and identity

    Photography composition

    Problem-solving

    Teamwork and collaboration

    Creative thinking

    Adobe photoshop, illustrator, and InDesign

Certification

Cambridge English: Advanced (CAE)

Software

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Adobe Premiere Pro

Figma

Interests

Design

Fashion

Music

Film

Hobbies

This is the place where I can actually show a bit of personality and hope that whoever is reading this resume hasn't already lost interest. If you're that person: "Hi! Glad you stuck around this far!"

Anyway, my hobbies have always revolved around creativity. For a long time, I was quite disappointed that I wasn't more academically gifted, so I could be a more "useful" member of society, but I'm coming to realize that society needs creatives too. So, I'm not that mad about it anymore.

I'm a social introvert, whatever that means. I guess you can say I really get along with people but prefer my own company. Seeing that I spend most of my spare time in the solitude of my own home, I tend to entertain myself mainly with movies. I'm a very visually driven person, so films have always played a big role in my life.

Fun fact: I briefly worked as a costume designer on a film set once. Didn't know where to fit that in above.

I've recently picked up an interest in writing, initially intended for my own peace of mind, but to my delight, I discovered I'm quite good at it. These are the things I enjoy and would classify as hobbies, but besides that, I am capable of many things: I play the guitar; I can draw pretty well, as I've studied it for years; I'm very handy; I can ride a motorbike (badly); I enjoy health & fitness, but wouldn't classify it as a hobby.

I actually really love graphic design work, and I'm not just saying that to impress a potential employer. I enjoy the process of sitting down and getting lost in work for hours. I'll tell you what it is about it: It's that initial fear and panic when you don't know what to do or where to start, but you just bring yourself to sit down and do it, and then you don't realize how hours have passed and all these ideas have flown by. Some of them work, others don't, but they lead you to other ideas. You meet a roadblock you need to jump over, but how do you do it? You're determined to keep the aesthetic you've set up, but it has to be practical as well. People need to be able to see what you've done and understand it at a basic level. Graphic design is a creative outlet for me that is so accessible.

Anyway, I could go on and on, but I'll leave it there. Please hire me!

Timeline

Graphic Designer/Art Director

Freelance/Self Employed
12.2021 - Current

Sales Representative

TMD Hosting Services
09.2015 - 10.2024

Bachelor of Arts - Graphic Design

New Bulgarian University
04.2001 -

High School Diploma -

National Art School "Tsanko Lavrenov"
04.2001 -
Cambridge English: Advanced (CAE)
TEGAN SIBTHORPEGraphic Designer