Summary
Overview
Work History
Education
Skills
Languages
Interests
Taekwon-Do
Timeline
AssistantManager
Tanya Todorova

Tanya Todorova

Product Coordinator
Sofia

Summary

Proven Product Coordinator with a track record of enhancing product visibility and streamlining inventory processes at Kammarton Bulgaria LTD.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position.

Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Product Coordinator

Kammarton Bulgaria LTD
11.2020 - Current



  • Streamlined inventory management processes for improved efficiency and accurate forecasting.
  • Improved order fulfillment rates by closely monitoring stock levels and proactively addressing any discrepancies or shortages.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner, fostering lasting relationships with clients.
  • Managed budgetary constraints while maintaining high quality standards for all products under coordination.
  • Assisted in the creation of engaging product presentations for trade shows, conferences, and client meetings, showcasing unique features and benefits effectively.
  • Enhanced product visibility by implementing strategic marketing plans and coordinating promotional campaigns.
  • Coordinated product launches, ensuring timely delivery and optimal market positioning.
  • Managed relationships with key stakeholders, including suppliers and retailers, fostering strategic partnerships to drive business growth.
  • Optimized supply chain operations through effective communication and collaboration with vendors and suppliers.
  • Supported internal departments such as finance, legal, and design in the development of new products, ensuring seamless collaboration and alignment on project goals.
  • Spearheaded process improvement initiatives by identifying inefficiencies within existing workflows and implementing streamlined solutions for increased productivity.
  • Coordinated project planning and execution with team members and team leads.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Managed product demonstrations and testimonials for performance evaluation.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Spearheaded collaborative efforts to bring products to market.
  • Maintained positive vendor relations to build strong partnerships.
  • Compiled product and customer data to generate informed profit projections.
  • Set goals and formalized policies to maximize team performance and keep project on-task.
  • Estimated product weights visually or used equipment to determine precise values.
  • Compared shipments against packing slips to confirm completeness and accuracy of delivery.
  • Labeled picked items with correct information such as price, expiration dates and addresses.
  • Documented identification numbers and results on product sheets.
  • Reported complex equipment malfunctions for service or replacement.
  • Direct communication and assistance to service teams for repairs and ordering spare parts.
  • Translation of technical documentation
  • Daily communication with suppliers about delivery times of goods, new products and events.
  • Processing and sending orders from the ERP system to suppliers via email.
  • Daily communication via e-mail and telephone with suppliers, traders, management personnel in Bulgarian and English.
  • Preparation of promotional brochures for advertising materials, seasonal specialized exhibitions.
  • Translation of products with technical information and table, uploading photos for online store and company website.
  • Reconciling price lists and correcting supplier prices and making daily product pricing decisions to customers.
  • Receiving, filing and sending invoices.
  • Preparation of specialized offers with rich systematized technical information.
  • Preparation of offers for public tenders.
  • Participation in regular online and face-to-face trainings to increase knowledge and work quality.
  • Assistance in organizing transport of ordered goods and return of goods for repair to suppliers to European countries.

General Manager of Flower Business

Tanita Plants LTD
11.2018 - 06.2020
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee evaluations, and contract details.
  • Formulated policies and procedures to streamline operations.
  • Developed and implemented strategies to increase sales and profitability.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.


Florist Manager

Strelitzia LTD
06.2008 - 10.2018
  • Enhanced customer satisfaction by creating visually stunning floral arrangements tailored to individual preferences.
  • Organized workshops and demonstrations to engage the local community and showcase the store''s offerings.
  • Developed strong relationships with vendors, securing the best quality products at competitive prices.
  • Managed inventory and supply orders, ensuring optimal stock levels for efficient business operations.
  • Optimized store layout for better product visibility and easier navigation for customers.
  • Conducted regular performance evaluations for staff members to set goals and monitor progress towards achievement.
  • Analyzed sales data to identify opportunities for improvement or expansion in product offerings.
  • Supervised daily operations of the store, maintaining high standards of cleanliness, organization, and visual presentation.
  • Coordinated seasonal displays that highlighted key trends in floral design while driving sales growth.
  • Fostered a positive work environment through clear communication channels among team members.
  • Inventoried plants and flower care supplies and ordered more.
  • Trained employees on customer order taking and basic floral arranging.
  • Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
  • Supervised 10 employees in floral department.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained new team members in floral design techniques and customer service skills, resulting in a highly capable workforce.
  • Utilized social media platforms effectively to promote the store''s services and connect with potential customers.

Education

MBA - Plant Protection

UNIVERSITY OF FORESTRY
Sofia, Bulgaria
04.2001 -

High School Diploma -

High School of Precision Technology And Optics
Sofia, Bulgaria
04.2001 -

BBA - International Economics

International Business School Ibsedu
Botevgrad, Bulgaria
04.2001 -

Skills

Product Packaging

Languages

Bulgarian
Native language
English
Intermediate
B1
French
Elementary
A2
Russian
Beginner
A1

Interests

Reading books

Nature

Gardening

Taekwon-Do

I'm a part of Taekwon-Do Team with many children and professionalists. I love to practise this martial art for health and for entertainment. I love to reach goals by level examinations and national competitions. I'm a part of National Taekwon-Do Judge commission.

Timeline

Product Coordinator

Kammarton Bulgaria LTD
11.2020 - Current

General Manager of Flower Business

Tanita Plants LTD
11.2018 - 06.2020

Florist Manager

Strelitzia LTD
06.2008 - 10.2018

MBA - Plant Protection

UNIVERSITY OF FORESTRY
04.2001 -

High School Diploma -

High School of Precision Technology And Optics
04.2001 -

BBA - International Economics

International Business School Ibsedu
04.2001 -

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Tanya TodorovaProduct Coordinator