Tanya Todorova
Product Coordinator
Sofia
Summary
Proven Product Coordinator with a track record of enhancing product visibility and streamlining inventory processes at Kammarton Bulgaria LTD.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position.
Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Product Coordinator
Kammarton Bulgaria LTD
11.2020 - Current
- Streamlined inventory management processes for improved efficiency and accurate forecasting.
- Improved order fulfillment rates by closely monitoring stock levels and proactively addressing any discrepancies or shortages.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner, fostering lasting relationships with clients.
- Managed budgetary constraints while maintaining high quality standards for all products under coordination.
- Assisted in the creation of engaging product presentations for trade shows, conferences, and client meetings, showcasing unique features and benefits effectively.
- Enhanced product visibility by implementing strategic marketing plans and coordinating promotional campaigns.
- Coordinated product launches, ensuring timely delivery and optimal market positioning.
- Managed relationships with key stakeholders, including suppliers and retailers, fostering strategic partnerships to drive business growth.
- Optimized supply chain operations through effective communication and collaboration with vendors and suppliers.
- Supported internal departments such as finance, legal, and design in the development of new products, ensuring seamless collaboration and alignment on project goals.
- Spearheaded process improvement initiatives by identifying inefficiencies within existing workflows and implementing streamlined solutions for increased productivity.
- Coordinated project planning and execution with team members and team leads.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Managed product demonstrations and testimonials for performance evaluation.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Spearheaded collaborative efforts to bring products to market.
- Maintained positive vendor relations to build strong partnerships.
- Compiled product and customer data to generate informed profit projections.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Estimated product weights visually or used equipment to determine precise values.
- Compared shipments against packing slips to confirm completeness and accuracy of delivery.
- Labeled picked items with correct information such as price, expiration dates and addresses.
- Documented identification numbers and results on product sheets.
- Reported complex equipment malfunctions for service or replacement.
- Direct communication and assistance to service teams for repairs and ordering spare parts.
- Translation of technical documentation
- Daily communication with suppliers about delivery times of goods, new products and events.
- Processing and sending orders from the ERP system to suppliers via email.
- Daily communication via e-mail and telephone with suppliers, traders, management personnel in Bulgarian and English.
- Preparation of promotional brochures for advertising materials, seasonal specialized exhibitions.
- Translation of products with technical information and table, uploading photos for online store and company website.
- Reconciling price lists and correcting supplier prices and making daily product pricing decisions to customers.
- Receiving, filing and sending invoices.
- Preparation of specialized offers with rich systematized technical information.
- Preparation of offers for public tenders.
- Participation in regular online and face-to-face trainings to increase knowledge and work quality.
- Assistance in organizing transport of ordered goods and return of goods for repair to suppliers to European countries.
General Manager of Flower Business
Tanita Plants LTD
11.2018 - 06.2020
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Developed and maintained relationships with customers and suppliers through account development.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Florist Manager
Strelitzia LTD
06.2008 - 10.2018
- Enhanced customer satisfaction by creating visually stunning floral arrangements tailored to individual preferences.
- Organized workshops and demonstrations to engage the local community and showcase the store''s offerings.
- Developed strong relationships with vendors, securing the best quality products at competitive prices.
- Managed inventory and supply orders, ensuring optimal stock levels for efficient business operations.
- Optimized store layout for better product visibility and easier navigation for customers.
- Conducted regular performance evaluations for staff members to set goals and monitor progress towards achievement.
- Analyzed sales data to identify opportunities for improvement or expansion in product offerings.
- Supervised daily operations of the store, maintaining high standards of cleanliness, organization, and visual presentation.
- Coordinated seasonal displays that highlighted key trends in floral design while driving sales growth.
- Fostered a positive work environment through clear communication channels among team members.
- Inventoried plants and flower care supplies and ordered more.
- Trained employees on customer order taking and basic floral arranging.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Supervised 10 employees in floral department.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained new team members in floral design techniques and customer service skills, resulting in a highly capable workforce.
- Utilized social media platforms effectively to promote the store''s services and connect with potential customers.
Education
MBA - Plant Protection
UNIVERSITY OF FORESTRY
Sofia, Bulgaria 04.2001 -
High School Diploma -
High School of Precision Technology And Optics
Sofia, Bulgaria 04.2001 -
BBA - International Economics
International Business School Ibsedu
Botevgrad, Bulgaria 04.2001 -
Skills
Product Packaging
Product Roadmapping
Product Documentation
Pricing strategy
Product Launches
Product Lifecycle Management
Competitive Analysis
Marketing Coordination
Product positioning
Product Promotion
Product Training
Product Customization
Brand building
Teamwork and Collaboration
Product Vision and Strategy
Product Strategy
Product Roadmaps
Prioritization and Execution
Attention to Detail
Data-driven decision-making
Data Analytics
Technical Support
User Feedback Collection
Event Marketing
Documentation Management
Business Administration
Goal Setting
Remote Work
Vendor Management
Shipping New Products
Requirements Gathering
Product Validation
Google Workspace
Technical acumen
Problem-Solving
Problem-solving abilities
Multitasking
Multitasking Abilities
Excellent Communication
Decision-Making
Self Motivation
Adaptability and Flexibility
Time management abilities
Languages
Bulgarian
Native language
English
Intermediate
B1
French
Elementary
A2
Russian
Beginner
A1
Interests
Reading books
Nature
Gardening
Taekwon-Do
I'm a part of Taekwon-Do Team with many children and professionalists. I love to practise this martial art for health and for entertainment. I love to reach goals by level examinations and national competitions. I'm a part of National Taekwon-Do Judge commission.
Timeline
Product Coordinator
Kammarton Bulgaria LTD
11.2020 - Current
General Manager of Flower Business
Tanita Plants LTD
11.2018 - 06.2020
Florist Manager
Strelitzia LTD
06.2008 - 10.2018
MBA - Plant Protection
UNIVERSITY OF FORESTRY
04.2001 -
High School Diploma -
High School of Precision Technology And Optics
04.2001 -
BBA - International Economics
International Business School Ibsedu
04.2001 -