Taisa Bozhkova

• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Proficient in specialized restaurant software, Microsoft Excel, and Office applications, with strong organizational and teamwork skills.

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Skilled in taking accurate orders, serving food and beverages promptly, and ensuring a positive dining experience. Strong communication and teamwork skills, with a professional and approachable demeanor.