Svetomira Lazarova

• Conducted thorough manual testing to identify software defects, ensuring high-quality deliverables and user satisfaction.
• Collaborated with cross-functional teams to gather requirements, enhancing understanding of project scope and user needs.
• Developed and executed test cases based on functional specifications, improving test coverage and defect detection rates.
• Documented and tracked defects in the issue management system, facilitating timely resolutions and improving software quality.
• Participated in daily stand-up meetings, contributing to collaborative discussions and fostering a team-oriented environment.
• Engaged in continuous learning of testing methodologies and tools to enhance skills and contribute to team success.
• Supported the QA team in maintaining testing documentation, ensuring compliance with quality standards and best practices.
• Contributed to an efficient development process by proactively reporting bugs along with detailed steps to reproduce them accurately.
• Collaborated with developers to swiftly identify, reproduce, and resolve critical bugs, ensuring timely delivery of high-quality products.
• Worked extended hours when necessary to meet deadlines.

• Working with data collected from market research surveys to provide dashboards using Displayr and a variety of output reports, using software products such as Quantum, SPSS and Dimensions
• Processing, formatting and presenting the data in accordance with our global quality standards

• Working with data collected from market research surveys to provide dashboards using Displayr and a variety of output reports, using software products such as Quantum, SPSS and Dimensions
• Processing, formatting and presenting the data in accordance with our global quality standards

• Quickly learned new processes and systems and kept current with procedural enhancements.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.