Svetlana Todorova

• Lead and manage a global procurement team across EMEA, APAC, Americas, and Ukraine, ensuring alignment with corporate objectives and regional requirements
• Lead a team of 34 across 4 regions, driving performance, collaboration, and operational excellence
• Act as the primary point of contact for stakeholders and cross-functional departments (Legal, Finance, Compliance), resolving escalations and complex operational issues
• Oversee end-to-end purchasing operations, ensuring timely execution and adherence to internal policies and procedures
• Develop and implement procurement policies, procedures, and process improvements
• Drive automation and digital transformation initiatives using tools such as Copilot, AWS QuickSight, and AI Playground, improving efficiency and data-driven decision-making
• Identify development needs and lead training initiatives to enhance team capabilities and performance
• Conduct performance management, regular one-to-one meetings, and talent development initiatives
• Lead, coach, and motivate team leads and procurement specialists, fostering a high-performance and collaborative culture
• Manage vendor relationships, including supplier selection, performance evaluation, and contract negotiations
• Conduct market analysis and price benchmarking to support cost-effective procurement decisions
• Ensure procurement activities are executed within budget constraints while maintaining quality standards
• Negotiate commercial terms, including pricing, delivery timelines, and logistics arrangements
• Manage end-to-end tender processes, including RFP/RFQ development, bid evaluation, and supplier onboarding
• Ensure timely delivery of goods and services in line with business requirements
• Collaborate with Business Controls and Internal Audit teams to ensure compliance with corporate policies and regulatory requirements
• Build and maintain strong stakeholder relationships across Legal, Finance, and Operations

• Managed the Procurement team across EMEA and the Americas, ensuring alignment with business objectives
• Identified development needs and implemented training initiatives to enhance team capabilities
• Conducted timely and effective performance management, including regular evaluations and feedback
• Organized regular team meetings to encourage knowledge sharing and collaboration
• Supported performance and talent development through regular one-to-one meetings
• Led, supervised, and motivated a team of procurement specialists, fostering a high-performance culture
• Allocated and managed workload across team members and acted as the first point of escalation for team-related issues
• Monitored individual performance and promoted teamwork and collaboration within the team
• Collaborated with the Business Controls team to ensure compliance with internal audit and corporate guidelines
• Ensured accurate and timely reporting of team performance metrics to senior management
• Ensured tasks and deliverables were completed in a timely and efficient manner

Business or sector: Software development company

• Compared prices across multiple vendors to support cost-effective purchasing decisions
• Collaborated with key stakeholders to identify procurement needs and requirements
• Trained new team members on company procurement policies and procedures
• Managed purchasing activities within allocated budgets to procure goods and services
• Ensured timely delivery of goods and maintained required quality standards
• Negotiated with suppliers on pricing, delivery terms, and logistics arrangements
• Reviewed and validated invoices for accuracy and coordinated with Accounts Payable for payment processing
• Evaluated supplier performance to support sourcing decisions and supplier retention
• Maintained accurate records of inventory and Purchase order data in internal systems

Business or sector: Software company

• Prepared payment orders in accordance with internal procedures
• Recorded accounting journal entries in the accounting system
• Performed month-end closing activities in a timely and accurate manner
• Analyzed accounts and investigated discrepancies
• Identified opportunities for process improvements and implemented best practices
• Carried out administrative and accounting tasks efficiently and within deadlines
• Generated invoices in line with established accounts receivable schedules and terms

Business or sector: Accounting office

• Organized online promotions and developed marketing plans
• Planned and prepared monthly reports on online sales, costs, and overall business performance in line with company requirements
• Utilized IT systems to track sales data, perform analysis, and support forecasting and strategic planning
• Promoted company products and services on social media to increase brand awareness
• Researched market trends and consumer behavior to support data-driven decision-making
• Managed inventory levels, preventing stock shortages and overstock situations
• Negotiated contracts with suppliers, achieving cost reductions

Business or sector: Online store for second-hand clothing

• Sold and administered car insurance policies to individual clients
• Handled inbound and outbound calls, providing information and support to existing and potential clients
• Communicated with clients and insurance companies via phone, email, and written correspondence
• Recommended suitable insurance products based on client needs and requirements
• Liaised with insurers to negotiate policy terms and conditions
• Maintained a high level of customer service and client satisfaction
• Kept accurate and detailed records of policy information using internal systems to ensure efficient follow-ups

Business or sector: Car sales / Insurance

• Presented and sold the bank’s products and services to corporate and individual clients
• Accepted, verified, and processed customer orders and documentation related to account opening and transactions
• Maintained and updated customer records and files in accordance with internal procedures

Business or sector: Finance