Svetlana Bozhinova

• Supported team leader in implementing control measures for assigned tasks in Contract Documentation Preparation section for corporate clients
• Verified that contractual documentation prepared by experts adhered to approved parameters of the loan and complied with both the Bank's rules/procedures, supporting them in meeting their responsibilities
• Prepared and coordinated contractual documentation for corporate clients, such as credit agreements and collateral agreements
• Participated in working groups and projects focused on process improvement within the Corporate Credit Administration department.

• Prepared and coordinated contractual documentation for corporate clients, such as credit agreements, collateral agreements, and related documents.
• Verification of the proper signing of the documents and maintenance of a register of the signed contracts and annexes / agreements
• Prepared and maintained client files, documenting their exposures to the Bank
• Participated in working groups and projects focused on process improvement within the Corporate Credit Administration department.

EDITDELETEMOVE

EDIT

• Prepared and coordinated contractual documentation for corporate clients, including credit agreements and collateral agreements, in collaboration with other Bank units
• Preparation of documents related to the execution under the Special Pledges Act on pledge of receivables on deposit and current accounts. Monitoring also the entire process of proceeding with execution under the Special Pledges Act
• Verification of the proper signing of the documents and maintenance of a register of the signed contracts and annexes / agreements
• Prepared and maintained client files, documenting their exposures to the Bank

• Delivered consultations and presentations to promote a wide range of credit and non-credit retail banking products such as consumer and mortgage loans, credit cards, overdrafts, current accounts, debit cards,and insurance products
• Analyzed financial information, broadcasted loan proposals, and prepared opinions for loan approval
• Working with registers - National Social Security Institute, Central Credit Register of Bulgarian National Bank
• Establishing business connections with various companies and finalizing mediation contracts
• Managed office's loan portfolio and monitored late payments

• Telesales
• Customer Support

• Promoted a well-organized and disciplined working environment while ensuring high-quality service from employees
• Implemented effective sales strategies across entire range of retail banking products
• Supported the branch Director by implementing a comprehensive business policy for all bank operations
• Delivered extensive training sessions to employees on the latest products, services, procedures, and regulations
• Implemented deals as an investment broker for the Bank's business activity

• Attracted potential customers by offering personalized financial solutions for their deposit, loan, and insurance needs
• Sold investment products such as stocks and shares in UBB Asset Management funds. Conducted transactions as a broker at the BSE
• Managed and updated customer database including names, contacts, services, and transactions
• Writing of reports for meetings, completing/ finalizing of sales and other deals
• Handled specific customer orders, including the drafting and signing of relevant deal documents

• Bank products sale
• Bank operations support
• Collaborated closely with both individual clients and large corporate accounts