Stoyan Dermendzhiev

Three months after I started working for Amazon UK LCY8 I received my permanent contract and a new position in the Logistics department. After a year I was promoted to a Supervisor position on the night shift.

Part of my duties were:

- to check in and out delivery drivers

- running security checks on arriving and departing lorries

- guide them to loading bays

- solve different problems and situations

- organise the loading and unloading crews

- prioritising work loads, making sure everything is being delivered, loaded and shipped on time

- working together with other logistics departments in UK and Europe

- organising shift patterns for the indoor and outdoor yard marshals

- making sure the Health and Safety guidelines are being strictly followed at all times

- making sure all operations are running smooth and colleagues are happy with their work

During my first two years working for the biggest hop-on hop-off bus tour company in the UK, I was a customer service and sales representative. My duty was to approach potential customers, promote the company's service and sell tickets for open top bus tours and various attractions in central London, providing customer service for our clients, guiding them and advising them how to make the most of our products and services, while competing with the representatives of other companies for the sales.

In 2016 I was promoted from on-street customer service and sales representatives to one of the four main customer service representatives in the company's main office in Trafalgar Square, central London.

My first job after I moved to London was a handyman for Grosvenor Contracts Ltd, based in Old Jamaica Road in central London. Part of my duties were to install, replace and repair disposable curtains and blinds in hospitals, schools, universities. I was also part of the team installing anti-bomb blast curtain nets in most of the government buildings on Whitehall, including the Old Treasury and 10 Downing Street.

In 2010 I moved to Italy where I was part of the team responsible for the construction and installation of solar panel roof systems. Some of the sites I have worked in include the main Ferrero Rocher chocolate factory in Alba, newly build malls, warehouses and office buildings.

During my time as an international student in the Netherlands, I was given various part time job positions. Some of the jobs I did include ticket seller in a cinema theater, garbage man, dishwasher, office cleaner, warehouse worker and more.