Stefan Stoyanov

Responsible for ensuring smooth computer operations to support end users in achieving business objectives. Duties include receiving, prioritizing, documenting, and resolving help requests while maintaining high service quality. Utilized diagnostic tools and ticketing systems to troubleshoot issues, and provided in-person, hands-on support at the desktop level to ensure timely problem resolution and minimal downtime.

• Conducting Investigation
• Performing onsite inspections
• Consulting with and educating businesses
• Preparing reports and summaries
• Responsible for the investigation of complaints of unsanitary conditions, practices, and nuisances affecting the public's health in accordance with local, state law. Work is performed under both typical office conditions and field work under a variety of environmental conditions.