Stefan Kirov
Plovdiv,Bulgaria
Summary
I am highly motivated and dedicated to enhancing my expertise and proficiency in the field of Business. During my tenure as a sales manager at a prominent dairy firm in Bulgaria, I had the opportunity to engage in direct communication with clients from Germany and the United Kingdom throughout my placement year. This invaluable experience has nurtured a strong aspiration within me to successfully complete my academic program while integrating the knowledge I have acquired and to concurrently pursue further career advancement within Business.
Overview
3
3
years of professional experience
Work History
Operations manager
Bluebond Ltd
Plovdiv, Bulgaria
07.2023 - Current
- Analysed financial data to track and achieve budget targets.
- Strategically scheduled and managed [Number]+ staff members, maintaining high-performing business operations.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Led overall direction, coordination and evaluation of department functions.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
Sales Manager
Vanela LTD
Plovdiv, Bulgaria
05.2021 - 09.2022
- Setting and following a sales target for 15 months
- Providing detailed and accurate sales forecast.
- Assessing individual performance through observation and measurement, suggesting corrective actions as needed.
- Identifying opportunities for improvement for the next 12 months and 24 months
- Adjusting sales tactics depending on the environment for improvement
- Carried out sales visits to current and prospective customers.
- Set highest personal performance standards for self.
- Increased profitability by developing pipelines using sales strategies.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
Sales Coordinator
Pines and Needles
London, United Kingdom
09.2020 - 01.2021
- Oversaw a team of sales representatives, providing guidance and coaching to improve their performance and meet sales targets.
- Ensured high levels of customer satisfaction by resolving any issues or complaints promptly and effectively.
- Generated reports on sales activities, including sales trends, customer behavior, and performance metrics, to inform decision-making and drive sales growth.
- Collaborated with management to develop and implement sales strategies that aligned with company goals and objectives.
- Conducted training sessions for new and existing sales representatives to improve their skills and knowledge of products and services.
- Managed the sales department's budget, allocating resources to meet sales objectives and minimize costs.
Education
Bachelor of Arts - Business Management
University of Greenwich
London, United Kingdom 09/2019 - 06/2023
Diploma of Higher Education - Foreign Languages
PGPCHE "Aleko Konstantinov"
Bulgaria 09/2014 - 06/2019
Skills
- Sales expertise
- Communication skills
- Leadership skills
- Strategic thinking
- Analytical skills
- Customer focused approach
- Foreign Languages
- Computer Literacy
- Relationship building
Languages
Bulgarian
Native
English
Proficient (C2)
Serbian
Proficient (C2)
Timeline
Operations manager
Bluebond Ltd
07.2023 - Current
Sales Manager
Vanela LTD
05.2021 - 09.2022
Sales Coordinator
Pines and Needles
09.2020 - 01.2021
Bachelor of Arts - Business Management
University of Greenwich
09/2019 - 06/2023
Diploma of Higher Education - Foreign Languages
PGPCHE "Aleko Konstantinov"
09/2014 - 06/2019
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