Stefan Bachvarov
System Administrator\Technical Support
Shumen
Summary
At EGE Group LTD, I spearheaded system enhancements and technical support, reducing downtime and improving security through meticulous system monitoring and patch installations. My expertise in Network Administration and proactive problem-solving skills led to streamlined operations and enhanced user satisfaction. Demonstrating a keen ability to develop and implement effective IT solutions, I consistently delivered projects that exceeded expectations. Driven Systems Administrator with 4 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication, and collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
4
4
Certifications
2
2
Languages
Work History
System Administrator\Technical Support
EGE Group LTD
09.2019 - 11.2023
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end-users.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Provisioned new software and hardware for use, following established security policies.
- Ensured optimal system availability by managing backup schedules and verifying successful completion of backups regularly.
- Introduced management tools to create and manage virtual server computing environment.
- Migrated data from legacy system to the databases.
- Worked with users to determine areas of technology in need of improved usability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Completed reports detailing network and systems performance and downtime issues.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Implemented corrective plans of action for network availability and latency.
Computer Technical Contractor
EGE Group LTD
05.2016 - 10.2016
- Led training sessions on various technologies for both internal staff members and external clients, increasing their proficiency levels in using these tools effectively in their roles.
- Provided end-user support for complex technical issues, resolving incidents quickly to minimize disruptions to business operations.
- Streamlined software development processes by implementing agile methodologies, resulting in faster project completion and increased efficiency.
- Developed custom software solutions tailored to unique client needs, delivering an exceptional level of service that fostered repeat business opportunities.
Education
Bachelor of Science - Computer Systems And Technology
"Vasil Levski" National University, Faculty "A
Shumen 04.2001 -
High School Diploma -
Professional High School of Mechanical Engineering
Shumen 04.2001 -
Skills
System monitoring
Remote Access
Network Troubleshooting
Software Installation
Active Directory, Windows Server (2008,2012,2016), Windows 10/11, Configuration Work Station (Laptop, PC repair)
Network Administration– Switching (L2, UniFi), Routing (Mikrotik, UniFi), DNS, DHCP
Virtualization (ESXI, VMware, Hyper-V), DataStorage Solutions (NetApp, Synology), Cluster (NLB, Failover), GPO, Data Backup and Recovery Plans, Monitoring (Zabbix, VM Vcentre), Issues Solutions, Antivirus (Acronis Cyber Security, ESET), Exchange
Certification
Windows System Administration (Advanced)
Timeline
System Administrator\Technical Support
EGE Group LTD
09.2019 - 11.2023
Computer Technical Contractor
EGE Group LTD
05.2016 - 10.2016
Bachelor of Science - Computer Systems And Technology
"Vasil Levski" National University, Faculty "A
04.2001 -
High School Diploma -
Professional High School of Mechanical Engineering
04.2001 -
Similar Profiles
Yavuz YakupogluYavuz Yakupoglu
Investment and Maintenance Executive at Ege Holding A.Ş. / Ege Kimya San. Ve Tic. A.Ş.Investment and Maintenance Executive at Ege Holding A.Ş. / Ege Kimya San. Ve Tic. A.Ş.
Emre AKBULUTEmre AKBULUT
Clinical Research Coordinator at Ege University HospitalClinical Research Coordinator at Ege University Hospital
Mustafa SUMustafa SU
Makina Mühendisi at Mavi Ege MühendislikMakina Mühendisi at Mavi Ege Mühendislik
Kristiyan PetkovKristiyan Petkov
Customer Support & Marketing Assistant at Krystal-Glass Holding JSCCustomer Support & Marketing Assistant at Krystal-Glass Holding JSC
Sibel MutluSibel Mutlu
Export Executive at Vera Home Tekstil Ltd.StiExport Executive at Vera Home Tekstil Ltd.Sti