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Highly motivated Customer support Representative with extensive customer service and tech experience. Inbound calls professional with track record of driving increased survey scores improving the customer experience and elevating company profile with exceptional customer service. I have also done some outbound sales. Service-oriented Customer Support Representative with 15+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Driven by a passion for customer service excellence and a proven track record in complaint handling, I enhanced customer satisfaction at Sutherland through effective problem-solving and adaptability. Skilled in report generation and maintaining high standards of service, my expertise aligns with critical employer-desired skills, showcasing a blend of technical proficiency and interpersonal abilities.

     Service-oriented Customer Support Representative with 3+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.      Astute Customer Support Representative with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.      Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.   

Proven in enhancing customer satisfaction and loyalty, adept at complaint handling and problem-solving, I significantly improved service delivery at Errands Services Pvt. Ltd. Leveraging expertise in Microsoft Office and active listening, I excel in high-stress situations, consistently meeting company objectives with a blend of technical and interpersonal skills.
I thrive on helping people navigate their issues and finding the best answers to meet their needs. With strong communication skills and a genuine commitment to exceptional service, I make every customer interaction count. Let’s connect and see how I can bring my problem-solving expertise to your team. Service-oriented Customer Support Representative with 5+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Driven Customer Support Representative with over 8 years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.

Stanislav Vladimirov

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Customer Support Representative

IT Support Administrator

Receptionist

Education

Certificate - Front-End Test Automation

Certificate - Front-End Techonologies Basics

Certificate - Programming Advanced For QA

Certificate - Programming Fundamentals And Unit Testing

Certificate - QA Fundamentals And Manual Testing

Certificate - Software Technologies

Certificate - QA Basics

High School Diploma -

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Customer Support Representative

IT Support Administrator

Receptionist

Certificate - Front-End Test Automation

Certificate - Front-End Techonologies Basics

Certificate - Programming Advanced For QA

Certificate - Programming Fundamentals And Unit Testing

Certificate - QA Fundamentals And Manual Testing

Certificate - Software Technologies

Certificate - QA Basics

High School Diploma -

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