Stanislav Stanchev
Lovech
Summary
Dynamic System Administrator with 8+ years of hands-on experience supporting enterprise IT environments. I focus on system stability, user access control, automation via scripting, and troubleshooting network or security-related issues. Currently training in advanced Windows and Linux administration. Keen to develop further in identity and access management, infrastructure security, and networking.
Overview
11
11
years of professional experience
Work History
System Administrator
TSD Services, Ltd
Troyan
06.2023 - Current
- Monitored system performance, identifying areas for optimization and improvement.
- Provided technical support to staff, resolving hardware and software issues promptly.
- Installed and configured software applications across multiple user workstations.
- Administered user access controls, maintaining compliance with company policies.
- Collaborated with IT team on system upgrades and maintenance schedules.
- Troubleshot application errors and provided technical support to end-users.
- Created user accounts and managed access rights for users.
- Configured and maintained system hardware, software and network components.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Oversaw storage management, data migration, backups and drive replacements.
- Performed regular backups of critical data and documents.
- Installed, tested and evaluated new systems, applications and patches.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Resolved complex technical problems within established service level agreements.
- Provided guidance on best practices related to system administration procedures.
- Collaborated with other teams to develop solutions for various projects.
- Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
- Conducted research on emerging technologies in order to identify opportunities for improvement.
- Automated routine administrative tasks using scripting languages like PowerShell and Bash, increasing operational efficiency.
- Stayed current with emerging technologies and trends, regularly upgrading systems to maintain competitive advantage.
- Provided technical support and training to users, improving system understanding and reducing support requests.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Monitored system performance, identifying and resolving bottlenecks to maintain optimal functionality.
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
- Ensured compliance with IT policies and regulatory requirements, conducting regular audits and assessments.
- Configured and supported virtual environments using VMware and Hyper-V, optimizing resource utilization.
- Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
- Coordinated with vendors and company personnel to facilitate purchases.
- Analyzed equipment performance records to determine need for repair or replacement.
- Analyzed intricate server issues and supported large enterprise and business-critical applications.
- Planned, tested and supported high-availability infrastructures.
System Administrator
BulIns Insurance company
Sofia
08.2015 - 10.2022
- Installed and configured software applications across multiple user workstations.
- Provided technical support to staff, resolving hardware and software issues promptly.
- Monitored system performance, identifying areas for optimization and improvement.
- Administered user access controls, maintaining compliance with company policies.
- Collaborated with IT team on system upgrades and maintenance schedules.
- Trained new employees on IT systems and best practices for technology use.
- Troubleshot application errors and provided technical support to end-users.
- Created user accounts and managed access rights for users.
- Configured and maintained system hardware, software and network components.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Resolved complex technical problems within established service level agreements.
- Collaborated with other teams to develop solutions for various projects.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
- Provided technical support for software applications and troubleshooting issues.
- Maintained accurate records of support tickets and resolutions in system database.
- Communicated updates and technical information to clients promptly and clearly.
- Monitored system performance and identified potential issues before they became problems.
- Developed scripts to automate processes within the software environment.
- Provided technical support for software and hardware related issues.
Front Office Service
STEMO Ltd
Sofia
11.2014 - 08.2015
- Diagnosed equipment issues and performed necessary repairs to ensure operational efficiency.
- Maintained inventory of parts and tools to support timely service delivery.
- Collaborated with team members to troubleshoot complex technical problems effectively.
- Documented service calls and maintenance records in the company database accurately.
- Communicated with customers to explain technical issues and recommended solutions clearly.
- Followed safety protocols during all service operations to maintain a safe work environment.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Repaired faulty components such as motors, pumps, valves, switches.
- Tested repaired items to ensure functionality before returning them to customers.
Education
Master of Science in Industrial Logistics - Industrial Logistics
University of Chemical Technology And Metallurgy
SofiaBachelor’s Degree in Engineering Management - Industrial Management
University of Chemical Technology And Metallurgy
Sofia10-2024
High School Diploma -
High School of Natural Sciences And Mathematics
Lovech05-2010
Skills
- System administration
- Technical support
- Network troubleshooting
- Active directory
- System upgrades
- Storage management
- Virtualization technologies
- Device configuration
- Hardware provision management
- Technical solution development
- Hardware expertise
- Virtualization
- Diagnosing issues
- New program installations
- System updates
- Windows administration
- Offboarding and onboarding
- Remote Access
- Help desk software
- Software installation
- System monitoring
- Desktop troubleshooting
- User management
- Technical specifications
- Hardware troubleshooting
- Email administration
- Patch management
- Software change management
- Helpdesk operations
- Hardware and software installation
- Program installations
- IT infrastructure
- Incident management
- Network monitoring
- New technology integration
- Port security
- Attention to detail
- File system administration
- Network administration
- IT documentation
- OSPF routing
- Mobile device management
- End point configurations
- Server management
- Vendor coordination
- Equipment maintenance
- Multitasking Abilities
- Infrastructure planning
- Application configuration
- DNS management
- Hyper-v virtualization
- Print server management
- Security patch management
- Group policy management
- Active Directory management
- PowerShell scripting
- Hyper-v management
- User account management
- IT compliance processes
- Infrastructure upgrading
- Web security
Timeline
System Administrator
TSD Services, Ltd
06.2023 - Current
System Administrator
BulIns Insurance company
08.2015 - 10.2022
Front Office Service
STEMO Ltd
11.2014 - 08.2015
Master of Science in Industrial Logistics - Industrial Logistics
University of Chemical Technology And Metallurgy
Bachelor’s Degree in Engineering Management - Industrial Management
University of Chemical Technology And Metallurgy
High School Diploma -
High School of Natural Sciences And Mathematics
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