Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic
Snezha  Zlateva-Markova

Snezha Zlateva-Markova

Sofia

Summary

A resourceful professional with exceptional communication skills and a proven ability to remain calm under pressure. Demonstrates expertise in problem-solving, team building, leadership, and inventory management, ensuring operational efficiency and enhanced performance. Skilled in upselling strategies to drive revenue growth while fostering collaborative environments. Committed to leveraging strengths to achieve organisational goals and deliver impactful results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Store Activation Lead

Coca-Cola Hellenic Bottling Company
Sofia
07.2023 - Current

1. Retail & Shopper Insight - Understand shopper behaviour and differences in retail channels.

2. Execution Excellence - Ensure visibility, availability, pricing, and promotion meet perfect store standards.

3. Project & Team Leadership - Lead in-store campaigns; align cross-functional teams and field staff.

4. Data-Driven Approach - Analyze performance, ROI, and improve future activations.

5. Digital Integration - Combine in-store with digital touchpoints (QR codes, social campaigns).

6. Innovation & Brand Passion - Bring creative ideas and represent the Coca-Cola brand in-store.

National Key Account Business Developer

Coca-Cola Hellenic Bottling Company
Sofia, Sofia-Capital
01.2013 - 06.2023

1. Customer Relationship Management - Build strong partnerships with national key accounts to drive long-term value.

2. Negotiation & Commercial Skills - Lead annual agreements, pricing, trade terms, and promotional planning.

3. Strategic Account Planning - Develop and execute joint business plans aligned with customer and company goals.

4. Data & Insight-Driven Sales - Use market data (Nielsen, internal sales, etc.) to identify growth opportunities.

5. Cross-Functional Collaboration - Work closely with marketing, supply chain, and finance to deliver tailored solutions.

6. Execution Monitoring - Track in-store execution, promo ROI, and adjust plans for better results.

Business Developer

Coca-Cola Hellenic Bottling Company
Sofia, Sofia-Capital
06.2009 - 12.2012

1. Territory & Client Management - Build strong relationships with customers in your area to drive sales and loyalty.

2. Sales Execution Excellence - Ensure product availability, visibility, pricing, and promotions meet company standards.

3. Target-Driven Mindset - Achieve sales, distribution, and activation targets consistently.

4. Market Insight & Opportunity Spotting - Identify new business opportunities and suggest tailored solutions.

5. Collaboration with Merchandising Teams - Work closely with field teams to ensure flawless in-store execution.

6. Proactive Problem Solving - Address client issues quickly and professionally to maintain trust.

Education

Bachelor - Marketing

University of National and World Economy
Sofia, Sofia-Capital, Bulgaria
09.2023 -

Bachelor - Computer systems

Technical University of Sofia
Sofia, Sofia-Capital, Bulgaria
09.2006 -

Skills

  • Calm under pressure
  • Communication skills
  • Problem-solving
  • Team building
  • Leadership
  • Resourcefulness
  • Inventory management
  • Upselling

Languages

English
Intermediate

Accomplishments

Successfully graduate programme for talents - Fast Forward

Business Developer of the year - 2015

Negotiations tournament - 3rd place - 2024

Leading induction programme for newly-appointed employees


Certification

GAP training

Shopper Marketing Training

Key Account Management / Foundation of Key Accounts Management

Emotional Intelligence

Customer relationship Management

Effective Communication Training - 1,2,3 parts



Timeline

Bachelor - Marketing

University of National and World Economy
09.2023 -

Store Activation Lead

Coca-Cola Hellenic Bottling Company
07.2023 - Current

National Key Account Business Developer

Coca-Cola Hellenic Bottling Company
01.2013 - 06.2023

Business Developer

Coca-Cola Hellenic Bottling Company
06.2009 - 12.2012

Bachelor - Computer systems

Technical University of Sofia
09.2006 -
Snezha Zlateva-Markova