

Dynamic and dedicated hospitality professional with extensive experience at Aso Optimus Ltd, excelling in customer service and guest relations management. Proven ability to enhance guest experiences through proactive problem-solving and meticulous order accuracy. Skilled in maintaining a clean and organized environment while fostering effective communication across teams.
. Being proactive and attentive to guests’ needs without waiting to be invited is the most important quality that makes good service unforgettable.
. The ability to solve problems effectively and with a smile is essential to ensure that even unexpected difficulties do not overshadow the guests’ experience.
. Their professional appearance and etiquette are a calling card not only for the waiter himself, but also for the entire hotel.
. Being a reliable member of the team who maintains impeccable communication with all departments is key to the smooth functioning of hotel services.
Customer service