Simeon Anestiev
varna,bulgaria
Summary
Friendly Passenger Service Agent with extensive experience in customer-facing roles. Delivers first-class customer experiences through positive, professional service. Organised with good multitasking abilities for flexible adaptive desk assistance.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Check-in agent
Fraport Twin Star Airport Manegment
Varna, Bulgaria
07.2022 - 09.2023
- Tagged luggage and routed to appropriate location for loading and screening.
- Oversaw ticketing, gate and ramp services.
- Managed team member schedules and work assignments.
- Checked-in luggage and confirmed carry-on items met security requirements.
Education
GCSEs - foregn languages
09.2018 - 06.2023
logistics - logistics
09.2023 -
Skills
- Ticketing
- Boarding gate procedures
- Computer terminal operations
- Customer service management
- Check-in processes
- Coordinating schedules
- Baggage handling
- Special travel assistance
- Geographical knowledge
- FAA regulations
Languages
English
Upper intermediate
B2
Russian
Elementary
A2
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Naval Academy - logistics, logistics
09.2023 -
Check-in agent - Fraport Twin Star Airport Manegment
07.2022 - 09.2023
Russian School - GCSEs, foregn languages
09.2018 - 06.2023