Silviya Dimitrova

Graduate with a Bachelor's degree in Book Publishing from the Faculty of Journalism and Mass Communication at Sofia University "St. Kliment Ohridski." Actively pursued internships to expand knowledge in mass communication. Embraced every opportunity during four years of studying at Sofia University, demonstrating a strong desire to further understanding in this field. Highly motivated and prepared to dedicate myself fully to excel in my career.

• Associate III, Sales Support, Ingram Micro, 01/01/23, present, Providing excellent customer service to resellers, Assisting resellers with technical inquiries, Monitoring product inventory levels, Supporting the development and implementation of pricing strategies, Analyzing sales data to identify trends, Developing and maintaining strong relationships with resellers
• Associate II, Sales Support, Ingram Micro, 01/01/21, 12/31/22, Acts as a liaison between the company and resellers, Manages end-of-life product information, Registers and activates warranties for various brands, Places orders for resellers, Handles cancellations and modifications to orders
• Waiter and Salon Manager, Restaurant 'Rido', 01/01/16, 12/31/21, Worked with a team of 7 people, Developed team skills and working with people
• Online Media Assistant, GLOW Association, YOUTHub Association and UNA News, 01/01/17, 12/31/21, Support of Facebook and Instagram pages, Creating different images, Prepare and review tasks using Trello
• Blogger and Editor, WIshBox, 01/01/14, 12/31/17, Preparation and compilation of articles for publication, Developed teamwork and long text preparation skills

• Numerous certificates for participation in volunteer and charitable projects at TimeHeroes
• Participation in competitions, Olympiads, youth educational conferences
• Participation in the organization of an Anglo-American conference
• Participation in a career guidance conference
• Participation in competitions for creative writing
• Participation in competitions for scholarships