Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Silvia Plugarova

Silvia Plugarova

Sofia,Bulgaria

Summary

Highly skilled professional with expertise in communication, teamwork, critical thinking, organisational skills, and adaptability. Demonstrates a strong ability to collaborate effectively within teams and manage tasks efficiently. Committed to leveraging these core competencies to achieve career goals and contribute to organisational success.

Enthusiastic Supervisor with 5 years of experience. Secures team success through hard work, attention to detail and excellent organisation.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Mortgage Supervisor

Eurobank Bulgaria AD (Postbank)
Sofia, Bulgaria
10.2020 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Supported team by demonstrating respect and willingness to help.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Expert sales executive

Eurobank Bulgaria AD (Postbank)
Sofia, Bulgaria
04.2018 - 10.2020

Identified areas of improvement within sales process to increase efficiency and effectiveness of the team.

Spearheaded implementation of CRM system to improve tracking of customer interactions.

Implemented training programmers for enhanced team performance.

Developed bespoke sales proposals tailored to individual client needs and budgets.

Led team meetings to motivate staff and promote a positive work environment.

Education

Master of Science - Human resource management

Sofia University St. Kliment Ohridski
Sofia, Sofia-Capital
10.2017 - 07.2018

Master of Science - Industrial management

University of Chemical Technology and Metallurgy
Sofia, Sofia-Capital
09.2018 - 07.2020

Bachelor of Science - Pedagogy

Sofia University St. Kliment Ohridski
Sofia, Sofia-Capital
10.2013 - 07.2017

Skills

  • COMMUNICATION SKILLS
  • TEAMWORK
  • CRITICAL THINKING
  • ORGANIZATIONAL SKILLS
  • ADAPTABILITY

Languages

English
Upper intermediate

Certification

Investment Basics- 2022г., SoftUni

Timeline

Mortgage Supervisor

Eurobank Bulgaria AD (Postbank)
10.2020 - Current

Master of Science - Industrial management

University of Chemical Technology and Metallurgy
09.2018 - 07.2020

Expert sales executive

Eurobank Bulgaria AD (Postbank)
04.2018 - 10.2020

Master of Science - Human resource management

Sofia University St. Kliment Ohridski
10.2017 - 07.2018

Bachelor of Science - Pedagogy

Sofia University St. Kliment Ohridski
10.2013 - 07.2017
Silvia Plugarova